E007
John Wood Control Board Communication / Internal Fault

John Wood electronic gas water heater shows E007 and will not operate after a power surge or outage

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Damaged main control board from power surge, Loose control harness connections, Corrupted control firmware (non-user serviceable)

How to Fix / Troubleshooting

Safety: Disconnect power before accessing the control compartment.

  • 1. Hard reset: Turn off power at the breaker for at least 5 minutes. Restore power and see if the code clears.
  • 2. Inspect wiring harness: Remove the control cover and check all multi-pin connectors between the display, gas valve, sensors, and main board. Reseat each connector firmly.
  • 3. Look for board damage: Examine the control board for burn marks, swollen capacitors, or corrosion. Any visible damage indicates the board should be replaced.
  • 4. Surge protection: After replacing a failed board, consider installing a surge protector on the heater's electrical circuit to prevent future damage.
  • 5. Firmware issues: If the manufacturer indicates E007 is a firmware-related fault, board replacement is typically the only remedy and must match the exact John Wood model and gas type.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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