Strong gas smell near the water heater, with or without operation
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: If you smell gas, do not operate any electrical switches, use phones, or create sparks. Evacuate the area immediately.
Immediate actions:
- Turn OFF the gas supply at the main shutoff valve if it is safe to do so.
- Leave the building and call your gas supplier or emergency services from a safe location.
- Do not return until the area has been declared safe.
When to call a professional: A licensed gas technician must locate and repair the leak and verify safe operation of the Rinnai water heater.
Repair Difficulty
Required Part
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