Rinnai Insufficient Heating / Under-Temperature

Water is warm but not hot enough, even with temperature set high on the controller

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Gas supply pressure too low, Partially blocked burner, Scale buildup in heat exchanger, Flow rate exceeding unit capacity

How to Fix / Troubleshooting

Safety first: Avoid setting the temperature above safe levels (typically 120°F/49°C) to prevent scalding.

Steps to check:

  • Verify temperature setting: Confirm the controller is set to the desired temperature and not limited by a child lock or external control.
  • Reduce flow: Partially close hot water taps to reduce flow and see if temperature increases. If it does, you may be exceeding the heater's capacity.
  • Check gas supply: Ensure gas valves are fully open and other gas appliances are not starving the line.
  • Schedule maintenance: If the unit is older or in a hard water area, have a technician descale the heat exchanger and clean the burner.

When to call a professional: Persistent low temperature despite correct settings and flow requires gas pressure and combustion checks by a technician.

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Repair Difficulty

Medium 3/5

Required Part

Heat Exchanger
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