Autotrol
Continuous drain flow
Autotrol softener discharges water to drain continuously, even in service mode
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or damaged piston/rotor-disc, Debris in valve body, Misaligned cam, Cracked valve body seat
How to Fix / Troubleshooting
Safety: Immediately place the valve in bypass to stop water waste, then disconnect power and relieve pressure.
- Inspect piston/rotor-disc: Remove the Autotrol valve module and examine the piston/rotor-disc and seal pack for scoring, chips, or foreign material.
- Clean valve body: Flush the valve body to remove debris. Inspect the internal seats for cracks.
- Check cam alignment: Ensure the cam is correctly indexed to the service position. Reinstall according to the service manual.
- Replace damaged parts: Replace the piston/rotor-disc and seal kit or the entire valve body if seats are cracked.
- Test in service: After reassembly, return the valve to service and confirm that no water flows to drain during normal operation.
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Repair Difficulty
Hard
4/5
Required Part
Autotrol piston/rotor-disc and seal kit
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