Clearwater
Incorrect Plumbing / Cross-Connection
Clearwater softener installed, but water is still supplied unsoftened (no change when bypass is toggled).
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Inlet and outlet reversed, Bypass plumbed incorrectly, House plumbing cross-connected hot and cold, Softener installed on wrong branch
How to Fix / Troubleshooting
Safety first: Turn off main water and depressurize before altering plumbing.
- Verify flow direction: Check the Clearwater valve markings (IN/OUT) and ensure plumbing matches.
- Test bypass effect: Switch to BYPASS and observe if water stops flowing through the softener. If nothing changes, plumbing may be incorrect.
- Inspect connections: Confirm the softener is on the main cold supply line feeding the house, not just a branch.
Correct any reversed or misrouted connections. If unsure, have a licensed plumber reconfigure the installation.
Advertisements
Repair Difficulty
Hard
4/5
Advertisements