Clearwater
Freeze Damage
Clearwater softener installed in cold climate and stops working after freezing temperatures.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Frozen and cracked control valve, Cracked mineral tank or brine tank, Broken fittings or tubing
How to Fix / Troubleshooting
Safety first: Do not pressurize a system you suspect is frozen or cracked. Turn off water and power.
- Thaw slowly: Allow the unit to thaw naturally or with gentle ambient heat. Do not use open flames.
- Inspect for cracks: Check the Clearwater control valve, mineral tank, brine tank, and fittings for visible splits or leaks.
- Pressure test: Slowly restore water while watching for leaks. Immediately shut off if leaks appear.
Any cracked pressure-bearing component (valve, tank) must be replaced before safe operation can resume.
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Repair Difficulty
Hard
4/5
Required Part
Clearwater control valve assembly
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