Clearwater Stuck in Regeneration Cycle

Clearwater softener is stuck in regeneration and continues to run water to drain.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Jammed rotor-disc or seal pack, Failed drive motor, Faulty position sensor, Control board not advancing cycle

How to Fix / Troubleshooting

Safety first: Immediately close the inlet valve to stop water flow and unplug the unit. Continuous drain flow can waste water and salt.

  • Attempt manual advance: Use the manual regeneration knob to move the valve to the service position. If it will not move, the valve is mechanically jammed.
  • Inspect drive components: Remove the Clearwater control head cover and check the motor, gears, and cam for damage.
  • Check position sensor: Ensure the position switch or encoder is secure and wired correctly.
  • Replace worn parts: Replace the Clearwater drive motor or rotor-disc/seal kit if they are seized or stripped.

If you cannot free the valve or identify the cause, contact a professional; prolonged drain flow can significantly increase water bills.

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Repair Difficulty

Hard 4/5

Required Part

Clearwater rotor-disc and seal kit
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