E12
Foridra Valve Motor Overload / Stall

E12 error and the display shows overcurrent or motor overload during regeneration

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Seized rotor/seal pack in Foridra valve, Debris lodged in valve ports, Worn motor drawing excessive current, Incorrect line voltage or power adapter

How to Fix / Troubleshooting

Safety: Disconnect power and close inlet and outlet valves. Place the unit in bypass and relieve pressure.

  • Check for mechanical binding: Remove the motor from the Foridra valve head and attempt to rotate the rotor shaft manually. It should turn smoothly with moderate resistance.
  • Inspect for debris: Disassemble the valve head as per the service manual and look for resin beads, sand, or scale obstructing the rotor or ports. Clean thoroughly.
  • Verify power adapter: Confirm the Foridra power adapter matches the required voltage and current rating. Replace if incorrect or damaged.
  • Replace motor: If the valve turns freely but the motor overheats or stalls, install a new Foridra valve motor.
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Repair Difficulty

Hard 4/5

Required Part

Foridra valve motor and rotor/seal pack
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