Foridra

Foridra Water Softeners Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Control panel shows E01 and the softener does not start regeneration
Inlet Water Supply Fault
E02
Display shows E02 and the unit will not complete regeneration
Drain Line / Brine Rinse Flow Fault
E03
E03 error and the softener stops mid-cycle, often during brine draw
Brine Draw / Suction Failure
E04
E04 displayed and the motor can be heard trying to move the valve but regeneration does not progress
Valve Motor / Cam Position Fault
E05
E05 error and no water flow is registered on the display even when taps are open
Flow Sensor / Turbine Fault
E06
E06 displayed and the unit regenerates at incorrect times or not at all
Control Board / Timer Fault
E07
E07 error and the display backlight is on but buttons do not respond
Keypad / User Interface Fault
E08
E08 error and the unit reports abnormal temperature or shuts down in very cold or hot conditions
Temperature Sensor Fault
E09
E09 error and the unit indicates low salt even when the brine tank is full
Salt Level Sensor Fault
E10
E10 error and the unit reports abnormal hardness or regeneration frequency
Hardness Sensor / Conductivity Probe Fault
E11
E11 error and the unit cannot detect the valve home position after power-up
Valve Home Position Switch Fault
E12
E12 error and the display shows overcurrent or motor overload during regeneration
Valve Motor Overload / Stall
E13
E13 error and the unit reports memory or configuration failure
EEPROM / Configuration Memory Fault
E14
E14 error and the unit indicates high inlet pressure or shuts down unexpectedly
Inlet Pressure Sensor / Overpressure Fault
E15
E15 error and the unit reports low inlet pressure or will not start regeneration
Low Pressure / Pressure Sensor Fault
E16
E16 error and the unit indicates resin tank sensor or level fault
Resin Tank Level / Safety Sensor Fault
E17
E17 error and the unit reports communication failure between display and main board
Communication Bus Fault
E18
E18 error and the unit indicates brine tank overflow risk or high level
Brine Tank Overfill / Float Switch Fault
E19
E19 error and the unit reports abnormal regeneration duration (too short or too long)
Regeneration Cycle Timing Fault
E20
E20 error and the unit indicates resin exhaustion too frequently
Capacity / Metering Miscalculation Fault
Symptom
Display is on but very dim or segments are missing
Display Backlight or Segment Failure
Symptom
Softener brine tank fills with water and does not drain after regeneration
Brine Tank Flooding
Symptom
Softener brine tank forms hard salt crust (salt bridge) and stops using salt
Salt Bridging in Brine Tank
Symptom
Softener causes air sputtering at faucets after regeneration
Air in Plumbing from Softener
Symptom
Softener causes noticeable drop in water pressure throughout the house
Flow Restriction Through Softener
Symptom
Softener display is blank and unresponsive
No Power to Control Panel
Symptom
Softener does not regenerate automatically on schedule
Timer / Programming Misconfiguration
Symptom
Softener emits a foul or rotten-egg odor from the brine tank
Bacterial Growth in Brine Tank
Symptom
Softener emits a rotten-egg odor in softened water
Hydrogen Sulfide or Bacterial Contamination in Plumbing
Symptom
Softener makes grinding or clicking noises from the valve head
Gear Train Wear or Obstruction
Symptom
Softener makes loud banging or hammering noises during regeneration
Water Hammer / Rapid Valve Operation
Symptom
Softener never regenerates unless started manually
Auto-Regeneration Disabled or Meter Not Counting
Symptom
Softener regenerates too often (daily or multiple times per day) without need
Over-Regeneration Due to Meter or Programming
Symptom
Softener resin tank sweats or has condensation on the outside
Condensation Due to Cold Water and Humid Air
Symptom
Softener stuck in bypass mode and will not return to service
Bypass Valve or Control Valve Stuck
Symptom
Softener stuck in regeneration and does not return to service mode
Regeneration Cycle Hang
Symptom
Softener uses salt very quickly (excessive salt consumption)
Excessive Brine Draw or Over-Regeneration
Symptom
Softener uses very little or no salt (salt level never seems to drop)
No Brine Draw or Refill
Symptom
Softener will not start regeneration at all (no motor movement) even when started manually
Complete Regeneration Failure
Symptom
Water has a salty taste after regeneration
Insufficient Rinse / Excess Brine Carryover
Symptom
Water remains hard even after recent regeneration
Resin Media Exhaustion or Fouling
Symptom
Water softener is leaking from around the valve head
Control Valve Head Leak
Symptom
Water softener is leaking from the brine tank
Brine Tank Leak
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