Softener uses very little or no salt (salt level never seems to drop)

Safety: Unplug the unit and wear gloves when working with brine.

• Check regeneration history: Confirm the Foridra softener has actually been regenerating (check display logs if available).
• Inspect brine tank: Look for salt bridges or solidified salt. Break up any crust and ensure there is water at the bottom.
• Clean injector and brine line: Remove and clean the Foridra brine injector and flush the brine line (see E03).
• Test float: Ensure the brine float moves freely and is not stuck in the closed position.
• Manual regen test: Start a manual regeneration and watch for brine level drop. If none, the valve may not be entering brine draw and may need service.