Kinetico Salt Not Being Used / No Brine Make or Draw

Salt level in the brine tank does not go down over time, even though the unit appears to regenerate.

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Possible Causes

Salt bridge in brine tank, Blocked brine well, No water entering brine tank, Clogged injector preventing brine draw

How to Fix / Troubleshooting

Safety first: Wear gloves and eye protection when breaking salt bridges.

Check for salt bridge:

  • Probe the salt bed with a broom handle to detect hollow spaces under a hard crust.
  • Break up any salt bridge and remove large chunks if necessary.

Verify water in brine tank:

  • After a regeneration, there should be a specific water level in the brine tank.
  • If the tank is dry, the brine refill is not occurring—inspect the brine valve and tubing.

Injector and brine line:

  • Clean the injector/venturi and ensure the brine line is clear and properly connected.

Resolution: Once water can enter and leave the brine tank properly, salt will begin to dissolve and be consumed. Persistent issues may indicate internal valve problems requiring professional service.

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Repair Difficulty

Easy 2/5

Required Part

Brine System (Injector and Brine Valve)
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