Water has a metallic or rusty taste and orange/brown staining appears despite having a Kinetico softener.

Safety first: Iron in water is usually not an acute health hazard but can damage fixtures and appliances.

Test water:

• Have your water tested for iron concentration before and after the softener.

Resin cleaning:

• Use an iron-removing resin cleaner compatible with Kinetico systems. Follow the product instructions for dosing into the brine tank and running regenerations.

System design:

• If iron levels are high, consider adding a dedicated iron filter ahead of the softener.

Resolution: If iron persists after cleaning and proper regeneration, the resin may be permanently fouled and require replacement. Consult a Kinetico dealer for system sizing and pre-treatment options.