Pentair Over-Regeneration / Capacity Miscalculation

Softener regenerates too frequently, wasting salt and water; hardness at taps is acceptable.

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Possible Causes

Hardness set too high, Meter size set too small, Incorrect resin volume programmed, Flow meter sending excessive pulses

How to Fix / Troubleshooting

Safety: Only programming changes are needed initially; no need to shut off water.

  • Check hardness setting: Compare programmed hardness to an actual water test. Reduce the setting if it is significantly higher than measured.
  • Verify capacity: Ensure the resin volume (e.g., 1.0 cu ft, 1.5 cu ft) and salt dose are correctly programmed for your Pentair softener model.
  • Meter configuration: Confirm the correct meter size and type are selected. A smaller meter setting will make the unit think more water has passed than actually has.
  • Flow meter test: In diagnostics, compare displayed gallons to a known volume (e.g., filling a 5-gallon bucket). If readings are far off, replace the Pentair turbine flow meter assembly.
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Repair Difficulty

Easy 2/5

Required Part

Pentair turbine flow meter assembly
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