E17
RainSoft Brine Tank Salt Level Sensor Fault

E17 error, salt level sensor alarm or inaccurate salt level reading

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Possible Causes

Stuck float-type salt sensor, Fouled optical/ultrasonic sensor, Broken sensor wiring, Sensor out of calibration

How to Fix / Troubleshooting

Safety: Unplug the unit before working inside the brine tank.

  • 1. Access sensor: Open the brine tank lid and locate the salt level sensor (float rod, optical eye, or ultrasonic head depending on model).
  • 2. Clean sensor: Remove salt crust, sludge, and moisture from the sensor surfaces. For float sensors, ensure the float moves freely along its rod.
  • 3. Check mounting height: Verify the sensor is mounted at the correct height per RainSoft specifications. Adjust if it has slipped.
  • 4. Inspect wiring: Follow the sensor cable to the control head and reseat the connector.

Resolution: If cleaning and reseating do not clear E17, replace the RainSoft salt level sensor assembly.

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Repair Difficulty

Easy 2/5

Required Part

RainSoft brine tank salt level sensor
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