RainSoft
Bacterial Growth / Sulfur Contamination
Softener emits rotten egg or foul odor in water
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Bacteria in resin bed, Sulfur-reducing bacteria in well, Long stagnation periods, Infrequent regeneration
How to Fix / Troubleshooting
Safety: Use appropriate disinfectants and follow all label instructions. Do not mix chemicals.
- 1. Shock chlorinate softener: Follow RainSoft or local guidelines to sanitize the resin tank with a measured amount of household bleach or specialized sanitizer.
- 2. Increase regeneration frequency: Program more frequent regenerations to reduce stagnation.
- 3. Treat source water: If sulfur odor is present in raw water, consider adding a pre-treatment system designed for hydrogen sulfide removal.
- 4. Flush plumbing: After sanitizing, run all faucets to flush treated water through the home.
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Repair Difficulty
Medium
3/5
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