Softener cabinet or area around it is wet, but no error code is displayed

Safety first: Turn off power and close inlet and outlet valves immediately. Water leaks can cause electrical hazards and property damage.

Step-by-step checks:

• 1. Dry and inspect: Wipe down all visible pipework and joints. Then slowly reopen the inlet valve and watch for fresh drips.
• 2. Tighten fittings: Gently tighten any weeping compression nuts. Do not overtighten plastic fittings.
• 3. Check hoses: Inspect flexible hoses for bulges, cracks, or corrosion at the ends. Replace if any damage is found.
• 4. Inspect bypass valve: Look for hairline cracks or leaks around the bypass body and O-ring joints.

If the leak source is internal to the control valve or resin tank, contact a Scalemaster technician.