Scalemaster
Complete Control Failure / No Regeneration Initiation
Softener does not start regeneration at all (no motor noise, no display change) even when manually commanded
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed control PCB on Scalemaster unit, No power supply to softener, Faulty motor drive circuit, Internal fuse blown
How to Fix / Troubleshooting
Safety first: Before opening the unit, isolate mains power at the socket or fused spur.
Step-by-step checks:
- 1. Verify power: Check that the socket or fused spur is live and that any plug fuse is intact.
- 2. Inspect power lead: Ensure the power cord is not damaged and is firmly plugged into the softener.
- 3. Look for internal fuse: Some Scalemaster models have an internal low-voltage fuse on the PCB. If accessible and you are competent, check and replace with the exact type if blown.
If the unit still will not initiate regeneration, the PCB or motor circuit likely requires professional replacement.
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Repair Difficulty
Hard
4/5
Required Part
Main Control PCB / Internal Fuse
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