Softener emits a strong rotten-egg or musty smell from the brine tank

Safety first: Wear gloves and eye protection. Ensure good ventilation.

Step-by-step cleaning:

• 1. Isolate and empty: Turn off water and power. Scoop out salt and brine from the tank.
• 2. Clean tank: Wash the inside with warm water and a mild bleach solution. Rinse thoroughly.
• 3. Refill with fresh salt: Use only Scalemaster-approved salt tablets or blocks and refill with clean water as per manual.
• 4. Run a regeneration: Perform a full regeneration to flush the system.