Scalemaster Backup Power / Memory Retention Failure

Softener frequently loses time and settings after short power cuts

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed backup capacitor or battery on Scalemaster PCB, Excessive power interruptions, Age-related component failure

Safety first: Isolate power before accessing the PCB.

Step-by-step checks:

1. Minimise power cuts: Avoid switching the softener off at the socket routinely.
2. Note settings: Keep a record of all programming so it can be quickly restored after outages.

Permanent cure requires PCB repair or replacement by a service engineer.

Medium 3/5

Main Control PCB (Backup Circuit)

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