Scalemaster Incorrect Installation / Bypass Piped Wrong

Softener installed but no improvement in limescale; taps still fur up quickly

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Inlet and outlet connections reversed on Scalemaster valve, House cold supply still connected to hard water main, Bypass loop incorrectly configured, Softener only feeding part of the property

How to Fix / Troubleshooting

Safety first: Turn off water supply before altering plumbing.

Step-by-step checks:

  • 1. Check valve arrows: Confirm that the pipe marked "IN" on the valve is connected to the mains and "OUT" to the house.
  • 2. Trace pipework: Verify that the kitchen cold tap and outside taps are correctly left on hard water (if desired) and that all other outlets are on the softened supply.
  • 3. Test multiple outlets: Use a hardness test kit at several taps to confirm which are softened.

If plumbing is incorrect, a qualified plumber should repipe according to Scalemaster installation guidelines.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Inlet/Outlet Plumbing Configuration
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements