Scalemaster
Worn Gears or Motor Coupling
Softener makes grinding or clicking noises from the valve head during regeneration
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stripped plastic gears in Scalemaster control valve, Misaligned cam, Foreign object in gear train, Failing drive motor bearings
How to Fix / Troubleshooting
Safety first: Disconnect power before removing the valve cover.
Step-by-step checks:
- 1. Remove cover and inspect: Look for broken gear teeth or plastic debris.
- 2. Check cam alignment: Ensure the cam is properly seated on the shaft and not wobbling.
Gear and motor replacement requires disassembly of the valve head and is best handled by a Scalemaster technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Control Valve Gear Train / Motor
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