Scalemaster Worn Gears or Motor Coupling

Softener makes grinding or clicking noises from the valve head during regeneration

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stripped plastic gears in Scalemaster control valve, Misaligned cam, Foreign object in gear train, Failing drive motor bearings

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the valve cover.

Step-by-step checks:

  • 1. Remove cover and inspect: Look for broken gear teeth or plastic debris.
  • 2. Check cam alignment: Ensure the cam is properly seated on the shaft and not wobbling.

Gear and motor replacement requires disassembly of the valve head and is best handled by a Scalemaster technician.

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Repair Difficulty

Professional Required 5/5

Required Part

Control Valve Gear Train / Motor
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