Control display is on but buttons do not respond or respond intermittently.

Safety: Unplug the unit before opening the control cover.

Steps to restore keypad function:

• 1. Dry moisture: Inspect inside the control head for condensation or leaks. Dry thoroughly and correct any external leaks above the unit.
• 2. Test all buttons: Note which buttons fail. If multiple or all buttons are unresponsive, the keypad or board is likely faulty.
• 3. Inspect ribbon cable: If the keypad connects via a ribbon cable, reseat it on the control board.
• 4. Replace control head: If keypad issues persist, replace the SpringWell electronic control head, as the keypad is typically integrated.