No water flow to the house when the SpringWell softener is in service mode, but flow returns when in bypass.

Safety: Immediately place the unit in bypass to restore water to the home. Then unplug the softener and relieve pressure before disassembly.

Steps to restore flow:

• 1. Inspect inlet screen: Remove and clean the inlet screen on the SpringWell control valve to remove sediment or debris.
• 2. Check for resin discharge: Look for resin beads in faucet aerators or showerheads. If present, the internal distributor tube or bottom screen may have failed.
• 3. Inspect valve internals: Remove the control head and examine the piston, seals, and internal ports for blockages. Clean and rebuild with a SpringWell piston and seal kit if necessary.
• 4. Inspect distributor tube: If resin has escaped, remove the media from the tank and inspect the SpringWell distributor tube and bottom basket. Replace damaged components and refill with new resin.