SpringWell Bypass Valve Malfunction

Softener appears to be in bypass even when set to service; water is not softened.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Internal failure of SpringWell bypass valve, Incorrect installation of bypass, Bypass seals worn or misaligned, Plumbing connected to wrong ports

How to Fix / Troubleshooting

Safety: Shut off water and relieve pressure before removing the bypass or plumbing connections.

Steps to correct bypass issues:

  • 1. Verify plumbing: Confirm that the inlet and outlet plumbing are connected to the correct ports on the SpringWell bypass and control valve.
  • 2. Operate bypass fully: Move the bypass handle(s) fully between bypass and service several times to ensure proper engagement.
  • 3. Inspect bypass seals: Remove the bypass assembly (if serviceable) and inspect O-rings and seals. Replace with a SpringWell bypass valve seal kit if worn.
  • 4. Replace bypass: If the bypass body is cracked or internal parts are damaged, replace the SpringWell bypass valve assembly.
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Repair Difficulty

Medium 3/5

Required Part

SpringWell Bypass Valve Assembly
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