SpringWell External Valve or Tank Leak

SpringWell softener leaks water from around the control head or tank connections.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose plumbing fittings, Cracked control valve body, Damaged O-ring between valve and tank, Over-tightened or cross-threaded fittings

How to Fix / Troubleshooting

Safety: Immediately place the softener in bypass and unplug it. Use towels or a wet/dry vacuum to manage water. Do not overtighten plastic fittings.

Steps to stop external leaks:

  • 1. Identify leak source: Dry the area and observe where water reappears—at the inlet/outlet fittings, tank neck, or control head body.
  • 2. Tighten fittings: Gently snug any loose threaded fittings using appropriate tools. Do not overtighten plastic parts.
  • 3. Replace O-rings: If leaking at the tank neck, remove the control head and replace the SpringWell tank O-ring. Lubricate with silicone grease before reassembly.
  • 4. Inspect for cracks: If the valve body or tank is cracked, replace the SpringWell control valve head or mineral tank as appropriate.
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Repair Difficulty

Medium 3/5

Required Part

SpringWell Tank O-Ring / Control Valve Body
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