Vaillant Keypad / User Interface Fault

Display is on but buttons do not respond or respond intermittently

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Possible Causes

Moisture ingress behind keypad, Worn membrane switches, Loose keypad ribbon cable, Faulty display/keypad module

How to Fix / Troubleshooting

Safety: Disconnect power before removing the front panel.

Steps:

  • Dry the panel: If condensation is visible, gently dry the area and improve ventilation around the unit.
  • Check ribbon cable: Reseat the keypad/display ribbon cable on the PCB.
  • Test buttons: After reassembly, test each button. If some remain unresponsive, the keypad module likely needs replacement.
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Repair Difficulty

Easy 2/5

Required Part

Display and Keypad Module
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