Vaillant Incorrect Bypass / Plumbing Configuration

Softener allows hard water through during regeneration (no soft water bypass)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bypass valve incorrectly set, Softener installed in partial bypass configuration, Internal service/bypass seals misfitted, Cross-connection in plumbing

How to Fix / Troubleshooting

Safety: Isolate water before altering plumbing or valve positions.

Steps:

  • Check bypass valve: Confirm that the Vaillant bypass is in the correct position according to the installation manual.
  • Review plumbing: Trace inlet and outlet connections to ensure they are not reversed and that there is no unintended cross‑connection.
  • Internal seals: If the control head has recently been serviced, verify that internal seals and spacers are correctly installed; misassembly can allow hard water through during regeneration.
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Repair Difficulty

Hard 4/5

Required Part

Bypass Valve Assembly / Internal Seal Kit
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