E5 error code and compressor does not start or stops shortly after starting

Safety: Unplug the unit. Work only if you are comfortable around mains voltage and sealed refrigeration systems. Do not open the sealed system.

• Access compressor compartment: Remove the rear lower service panel to expose the compressor, start device, and wiring.
• Check for overheating: Carefully touch the compressor shell (after power off). Extremely hot surface may indicate a locked rotor or failed start device.
• Inspect start relay/PTC: Remove the plastic cover on the compressor terminals. Check the PTC relay and overload for burn marks, rattling pieces, or melted plastic.
• Test start device: Use a multimeter to check continuity of the overload and appropriate resistance of the PTC. Replace the start relay/overload assembly if defective with a Beko-specified part.
• Compressor evaluation: If a new start device does not resolve the issue and the compressor hums then clicks off, the compressor may be mechanically seized and require replacement by a refrigeration technician.
• Control board: If the compressor never receives power, test the output from the main PCB (live testing should only be done by qualified personnel). Replace the board if the compressor relay is faulty.