E13
Candy
Low Voltage or Power Supply Error
E13 error and the unit may not power up fully or may shut off randomly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable mains supply, Faulty internal power supply on PCB, Loose power cord connection, Damaged filter or fuse on control board
How to Fix / Troubleshooting
Safety: Unplug the cooler before inspecting electrical components.
- Check outlet: Test the wall socket with another appliance to confirm stable power. Avoid using extension leads.
- Inspect power cord: Look for cuts, kinks, or burn marks. Ensure the plug fits tightly in the outlet.
- Access PCB power section: Remove the rear or top cover to expose the main control board. Look for a blown fuse, burnt components, or bulging capacitors.
- Replace fuse (if user-serviceable): If the board has a replaceable fuse, match the rating exactly. If it blows again immediately, there is a deeper fault.
- Replace PCB: If the internal power supply is damaged, replace the "Main control board (PCB)". If you are not comfortable working with mains circuits, contact a qualified technician.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board (PCB)
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