Candy Wine Coolers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Wine cooler display shows E1 and the unit does not cool properly or runs continuously.
Cabinet Temperature Sensor (NTC) Failure or Open Circuit
E10
E10 displayed and the interior light or door switch functions erratically; sometimes the unit will not run with door closed.
Door Switch or Door Sensor Error
E11
E11 error and the display shows incorrect or fluctuating temperatures not matching actual cabinet temperature.
Temperature Calibration or Sensor Range Error
E12
E12 error on dual-zone Candy wine coolers; one zone cools normally while the other does not reach set temperature.
Secondary Zone Temperature Sensor or Control Fault
E13
E13 error and the unit may not power up fully or may shut off randomly.
Low Voltage or Power Supply Error
E14
E14 error and continuous beeping, often associated with very high internal temperature after a power cut or door left open.
High Temperature Alarm Condition
E15
E15 error and the unit may not respond to temperature adjustments; buttons may seem locked.
Child Lock or Control Lock Active / Control Logic Error
E2
Display shows E2 and the wine cooler may overcool, undercool, or cycle erratically.
Evaporator Temperature Sensor (NTC) Failure
E3
E3 appears on the display and the wine cooler does not maintain the set temperature; compressor may not start or may run continuously.
Ambient Temperature Sensor (NTC) Fault
E4
Display shows E4 and the compressor does not run or stops shortly after starting.
Defrost Sensor or Defrost Circuit Error (for models with auto-defrost)
E5
E5 error on display, compressor may not start, or unit may shut down unexpectedly.
Compressor Overload or High Temperature Protection Error
E6
E6 appears and the internal fan does not run, or airflow inside the cabinet is poor.
Evaporator Fan Motor Fault
E7
E7 error and the display backlight or control panel behaves erratically (flickering, unresponsive buttons).
Control Panel Communication or Keypad Error
E8
E8 on display, unit may not cool and compressor may not start even though lights and display work.
Compressor Drive or Inverter Error (where fitted)
E9
E9 error and the unit may shut down or not respond to temperature changes; sometimes accompanied by beeping.
EEPROM / Memory or Configuration Error
Symptom
Condensation or water droplets forming on the inside of the glass door.
Excess Internal Humidity or Door Insulation Issue
Symptom
Display is blank or very dim, but the cooler is still running and cooling.
Display Backlight or Display PCB Failure
Symptom
Display works but temperature cannot be adjusted; buttons beep but setpoint does not change.
Control Panel Logic or Keypad Fault
Symptom
Door not closing properly or popping open slightly after being shut.
Door Alignment or Gasket Issue
Symptom
Excessive frost or ice buildup on the back wall or around the evaporator; fan noise may increase.
Defrost System Failure or Poor Door Sealing
Symptom
High-pitched whistling or whooshing noise during operation.
Refrigerant Flow or Airflow Noise
Symptom
Interior fan not running; temperature is uneven with warm spots inside the cabinet.
Evaporator Fan Failure or Obstruction
Symptom
Interior light not working but cooling is normal.
Interior LED Lamp or Door Switch Failure
Symptom
Loud humming or buzzing noise from the back of the wine cooler.
Compressor or Condenser Fan Noise
Symptom
Metal cabinet feels unusually hot on the sides or top.
Condenser Heat Dissipation or Ventilation Issue
Symptom
Mold or mildew visible on door gasket or interior surfaces.
Microbial Growth Due to High Humidity
Symptom
Rattling or clanking noise when the compressor starts or stops.
Loose Components or Internal Compressor Noise
Symptom
Shelves difficult to slide or do not sit correctly; bottles unstable.
Shelf or Rail Misalignment
Symptom
Strong chemical or plastic smell inside the wine cooler, persisting after initial use.
Odor Contamination or Poor Ventilation
Symptom
Unit cycles on and off very frequently (short cycling).
Improper Control or Sensor Placement
Symptom
Unit makes a gurgling or bubbling noise after compressor stops.
Normal Refrigerant Equalization Sounds
Symptom
Vibration transmitted to surrounding cabinets or floor; bottles rattle.
Excessive Vibration or Poor Leveling
Symptom
Water pooling at the bottom of the wine cooler or leaking onto the floor.
Condensate Drain Blockage or Excess Condensation
Symptom
Wine cooler not cooling at all; interior light and display work but temperature stays at room level.
Complete Loss of Refrigeration
Symptom
Wine cooler not turning on at all; display and lights are off.
No Power / Dead Appliance
Symptom
Wine cooler runs continuously and is too warm; compressor and fan rarely stop but set temperature is not reached.
Partial Loss of Refrigerant or Reduced Cooling Capacity
Symptom
Wine cooler too cold; bottles or labels show signs of freezing even at moderate set temperatures.
Thermostat or Temperature Sensor Control Failure (Overcooling)
Symptom
Wine cooler trips the household circuit breaker or RCD when plugged in or when compressor starts.
Electrical Short or Earth Leakage
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Wine cooler display shows E1 and the unit does not cool properly or runs continuously.
|
Cabinet Temperature Sensor (NTC) Failure or Open Circuit | View Details |
| E10 |
E10 displayed and the interior light or door switch functions erratically; sometimes the unit will not run with door closed.
|
Door Switch or Door Sensor Error | View Details |
| E11 |
E11 error and the display shows incorrect or fluctuating temperatures not matching actual cabinet temperature.
|
Temperature Calibration or Sensor Range Error | View Details |
| E12 |
E12 error on dual-zone Candy wine coolers; one zone cools normally while the other does not reach set temperature.
|
Secondary Zone Temperature Sensor or Control Fault | View Details |
| E13 |
E13 error and the unit may not power up fully or may shut off randomly.
|
Low Voltage or Power Supply Error | View Details |
| E14 |
E14 error and continuous beeping, often associated with very high internal temperature after a power cut or door left open.
|
High Temperature Alarm Condition | View Details |
| E15 |
E15 error and the unit may not respond to temperature adjustments; buttons may seem locked.
|
Child Lock or Control Lock Active / Control Logic Error | View Details |
| E2 |
Display shows E2 and the wine cooler may overcool, undercool, or cycle erratically.
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
E3 appears on the display and the wine cooler does not maintain the set temperature; compressor may not start or may run continuously.
|
Ambient Temperature Sensor (NTC) Fault | View Details |
| E4 |
Display shows E4 and the compressor does not run or stops shortly after starting.
|
Defrost Sensor or Defrost Circuit Error (for models with auto-defrost) | View Details |
| E5 |
E5 error on display, compressor may not start, or unit may shut down unexpectedly.
|
Compressor Overload or High Temperature Protection Error | View Details |
| E6 |
E6 appears and the internal fan does not run, or airflow inside the cabinet is poor.
|
Evaporator Fan Motor Fault | View Details |
| E7 |
E7 error and the display backlight or control panel behaves erratically (flickering, unresponsive buttons).
|
Control Panel Communication or Keypad Error | View Details |
| E8 |
E8 on display, unit may not cool and compressor may not start even though lights and display work.
|
Compressor Drive or Inverter Error (where fitted) | View Details |
| E9 |
E9 error and the unit may shut down or not respond to temperature changes; sometimes accompanied by beeping.
|
EEPROM / Memory or Configuration Error | View Details |
| – |
Condensation or water droplets forming on the inside of the glass door.
|
Excess Internal Humidity or Door Insulation Issue | View Details |
| – |
Display is blank or very dim, but the cooler is still running and cooling.
|
Display Backlight or Display PCB Failure | View Details |
| – |
Display works but temperature cannot be adjusted; buttons beep but setpoint does not change.
|
Control Panel Logic or Keypad Fault | View Details |
| – |
Door not closing properly or popping open slightly after being shut.
|
Door Alignment or Gasket Issue | View Details |
| – |
Excessive frost or ice buildup on the back wall or around the evaporator; fan noise may increase.
|
Defrost System Failure or Poor Door Sealing | View Details |
| – |
High-pitched whistling or whooshing noise during operation.
|
Refrigerant Flow or Airflow Noise | View Details |
| – |
Interior fan not running; temperature is uneven with warm spots inside the cabinet.
|
Evaporator Fan Failure or Obstruction | View Details |
| – |
Interior light not working but cooling is normal.
|
Interior LED Lamp or Door Switch Failure | View Details |
| – |
Loud humming or buzzing noise from the back of the wine cooler.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Metal cabinet feels unusually hot on the sides or top.
|
Condenser Heat Dissipation or Ventilation Issue | View Details |
| – |
Mold or mildew visible on door gasket or interior surfaces.
|
Microbial Growth Due to High Humidity | View Details |
| – |
Rattling or clanking noise when the compressor starts or stops.
|
Loose Components or Internal Compressor Noise | View Details |
| – |
Shelves difficult to slide or do not sit correctly; bottles unstable.
|
Shelf or Rail Misalignment | View Details |
| – |
Strong chemical or plastic smell inside the wine cooler, persisting after initial use.
|
Odor Contamination or Poor Ventilation | View Details |
| – |
Unit cycles on and off very frequently (short cycling).
|
Improper Control or Sensor Placement | View Details |
| – |
Unit makes a gurgling or bubbling noise after compressor stops.
|
Normal Refrigerant Equalization Sounds | View Details |
| – |
Vibration transmitted to surrounding cabinets or floor; bottles rattle.
|
Excessive Vibration or Poor Leveling | View Details |
| – |
Water pooling at the bottom of the wine cooler or leaking onto the floor.
|
Condensate Drain Blockage or Excess Condensation | View Details |
| – |
Wine cooler not cooling at all; interior light and display work but temperature stays at room level.
|
Complete Loss of Refrigeration | View Details |
| – |
Wine cooler not turning on at all; display and lights are off.
|
No Power / Dead Appliance | View Details |
| – |
Wine cooler runs continuously and is too warm; compressor and fan rarely stop but set temperature is not reached.
|
Partial Loss of Refrigerant or Reduced Cooling Capacity | View Details |
| – |
Wine cooler too cold; bottles or labels show signs of freezing even at moderate set temperatures.
|
Thermostat or Temperature Sensor Control Failure (Overcooling) | View Details |
| – |
Wine cooler trips the household circuit breaker or RCD when plugged in or when compressor starts.
|
Electrical Short or Earth Leakage | View Details |
No matching codes found
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