E4
Candy
Defrost Sensor or Defrost Circuit Error (for models with auto-defrost)
Display shows E4 and the compressor does not run or stops shortly after starting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective defrost NTC sensor, Open or shorted defrost heater, Faulty defrost relay on main PCB, Wiring harness damage in defrost circuit
How to Fix / Troubleshooting
Safety: Unplug the wine cooler. Some defrost heaters and wiring can be live and hot during operation.
- Access evaporator area: Remove internal rear panel to expose the evaporator, defrost heater, and defrost sensor.
- Inspect defrost sensor: Look for a small probe clipped to the evaporator or embedded in foam. Check for physical damage or broken wires.
- Check heater continuity: Disconnect heater leads and measure resistance with a multimeter. A typical heater will show finite resistance (e.g., 50–300 Ω). An open circuit indicates a failed heater.
- Test defrost sensor: Measure resistance at room temperature and compare to other NTC sensors. Open or shorted readings indicate failure.
- Replace faulty parts: Install a new "Candy defrost NTC sensor" or "Defrost heater" as required. Ensure all connections are insulated and secure.
- If heater and sensor are good: The defrost relay or control circuit on the main PCB may be defective. Replace the "Main control board (PCB)" or consult a technician.
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Repair Difficulty
Hard
4/5
Required Part
Defrost NTC Sensor
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