GE Profile Upper Zone Cooling Failure (Dual‑Zone)

Lower zone cools but upper zone is warm (dual‑zone model)

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed upper zone evaporator fan, Blocked upper air vents, Faulty upper zone thermistor, Control board channel failure

Safety: Disconnect power before servicing fans or sensors.

Clear vents: Ensure upper zone vents are not blocked by bottles or shelves.
Test fan: Access the upper zone evaporator fan and check for free rotation. Replace if seized or not running when called.
Check thermistor: Test the upper zone thermistor and replace if readings are out of spec.
Control board: If components are good but the upper zone never cools, the control board output for that zone may be failed and require replacement.

Hard 4/5

Upper Zone Evaporator Fan Motor

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