Hotpoint
Single-Zone Cooling Failure in Dual-Zone System
Dual-zone wine cooler: one zone cooling, the other warm
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Zone-specific evaporator fan failure, Zone temperature sensor fault, Air duct blockage between zones, Control board not energizing zone valve or damper (if equipped)
How to Fix / Troubleshooting
Safety: Unplug the unit before removing internal panels.
- Compare zones: Note which zone is not cooling and whether its fan runs when the compressor is on.
- Check zone fan: Access the non-cooling zone’s rear internal panel and inspect the fan. Clear obstructions and test the motor; replace if not running.
- Inspect air ducts: Ensure vents between zones are not blocked by shelves or bottles.
- Test zone sensor: Measure the resistance of the affected zone’s NTC sensor and replace if out of spec.
- If hardware is good: The control board may not be controlling the zone correctly and may need professional evaluation.
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Repair Difficulty
Hard
4/5
Required Part
Evaporator Fan Motor
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