Hotpoint Wine Coolers Error Codes

E1

Wine cooler not cooling properly, temperature too warm, E1 displayed on control panel

Cabinet Temperature Sensor (NTC) Failure

E10

E10 error, unit may not power up fully or may shut down unexpectedly

Main Control Board Power Supply Fault

E11

E11 displayed, interior light may flicker or stay on, door alarm may sound incorrectly

Interior Light Circuit Fault

E12

E12 error, dual-zone wine cooler shows incorrect temperature in one zone

Upper Zone Temperature Sensor Fault (Dual-Zone Models)

E13

E13 error, lower zone temperature unstable or not responding to setpoint changes

Lower Zone Temperature Sensor Fault (Dual-Zone Models)

E14

E14 displayed, compressor runs continuously or not at all, temperature does not match setpoint

Temperature Calibration / EEPROM Fault

E15

E15 error, audible alarm, unit may shut down cooling as a safety precaution

Sensor Short Circuit / Overrange Fault

E16

E16 displayed, compressor and fan may not start, unit appears powered but does not cool

Compressor Relay / Output Fault

E17

E17 error, fan may run but compressor cycles abnormally, temperature unstable

Condenser Fan Feedback / Speed Fault

E18

E18 displayed, unit may be noisy or shut down due to vibration protection

Vibration / Tilt Sensor Fault

E2

Wine cooler shows E2 and may run continuously or shut off erratically

Evaporator Temperature Sensor (NTC) Failure

E3

Display shows E3, temperature reading is erratic or dashes, unit may shut off prematurely

Ambient / Room Temperature Sensor Failure

E4

E4 error on display, unit may not defrost properly, heavy ice buildup on evaporator

Defrost Sensor or Defrost Circuit Failure

E5

E5 displayed, compressor does not start or cycles rapidly, interior warms up

Compressor Start / Overload Protection Fault

E6

E6 error, fan noise stops or is intermittent, temperature uneven inside cabinet

Evaporator Fan Motor Failure

E7

E7 displayed, interior light and controls may work but cooling is disabled

Door Switch or Door Open Detection Fault

E8

E8 error, compressor and fan may stop, unit may beep continuously

High Temperature Alarm / Overtemperature Fault

E9

E9 displayed, temperature setpoint cannot be adjusted correctly, display may flash

Control Panel / Keypad Communication Fault

Symptom

Cabinet temperature fluctuates widely, overshooting setpoint

Poor Temperature Regulation

Symptom

Clicking sound every few minutes, compressor tries to start but shuts off, no cooling

Compressor Hard Start / Overload Tripping

Symptom

Condensation or fogging on the glass door

Door Seal or Ambient Humidity Issue

Symptom

Display is on but buttons do not respond or respond intermittently

Unresponsive Touch Panel / Keypad

Symptom

Door does not close properly or pops open slightly after closing

Door Alignment / Hinge or Gasket Issue

Symptom

Door gasket is torn, cracked, or hardened, causing air leaks

Degraded Door Seal

Symptom

Dual-zone wine cooler: one zone cooling, the other warm

Single-Zone Cooling Failure in Dual-Zone System

Symptom

Exterior side walls feel very hot to the touch

High Cabinet Skin Temperature

Symptom

Frost or ice buildup on the back wall or around the evaporator area

Defrost System Inefficiency or Air Infiltration

Symptom

Interior fan runs constantly even when set temperature is reached

Fan Control or Sensor Feedback Issue

Symptom

Interior has a musty or moldy odor

Microbial Growth Inside Cabinet

Symptom

Rattling or vibrating noise, especially when compressor starts or stops

Cabinet Vibration / Loose Components

Symptom

Temperature display flashing but no specific error code, unit beeping periodically

High Temperature or Door Ajar Alarm

Symptom

Unit cycles on and off very frequently (short cycling)

Short Cycling of Compressor

Symptom

Unit emits a burning smell or visible smoke from rear

Electrical Overheating or Component Burnout

Symptom

Water pooling at the bottom of the wine cooler or on the floor in front

Condensate Drain Blockage or Cabinet Condensation

Symptom

Wine cooler interior light not working, cooling otherwise normal

Interior LED Light Failure

Symptom

Wine cooler making loud humming or buzzing noise from rear

Noisy Compressor or Condenser Fan

Symptom

Wine cooler not cooling at all, interior at room temperature, display and lights work but no humming from compressor

Compressor Not Running

Symptom

Wine cooler runs but does not get cold enough, temperature only slightly below room temperature

Refrigerant Undercharge or Sealed System Inefficiency

Symptom

Wine cooler too cold, bottles freezing or ice forming on back wall

Thermostat / Temperature Control Failure

Symptom

Wine cooler will not power on at all, display blank, no lights

No Power / Electrical Supply Failure