E2
Hotpoint Evaporator Temperature Sensor (NTC) Failure

Wine cooler shows E2 and may run continuously or shut off erratically

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective evaporator NTC sensor, Sensor dislodged from evaporator coil, Damaged sensor harness from ice buildup, Faulty main control board sensor circuit

How to Fix / Troubleshooting

Safety: Unplug the wine cooler before accessing internal components. Sharp metal edges are present around the evaporator area.

  • Defrost the unit: If there is heavy frost, leave the door open and unplugged for several hours to melt ice. Place towels to catch water.
  • Access the evaporator compartment: Remove the internal rear panel inside the cooler to expose the evaporator coil and sensor (a small probe clipped to or near the coil).
  • Inspect the sensor: Ensure the sensor is firmly attached to the evaporator and not hanging loose. Check for cracked insulation or broken wires.
  • Check wiring to the control board: Trace the sensor wires to the top or rear where the main PCB is located. Look for pinched or rubbed-through insulation, especially where wires pass through foam or metal.
  • Test the sensor: With the unit unplugged, disconnect the sensor from the board and measure resistance. Compare to Hotpoint’s NTC chart. Replace if open, shorted, or out of range.
  • Replace the evaporator sensor: Install a genuine Hotpoint evaporator NTC sensor. Clip it securely to the coil in the same position as the original to ensure accurate defrost control.
  • If E2 remains after sensor replacement: The main control board may not be reading the sensor correctly and may need replacement by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Evaporator NTC Temperature Sensor
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