ACV

ACV Boilers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Boiler does not ignite, display shows E01 shortly after a heating or DHW demand
Ignition Failure / No Flame Detection
E02
Boiler locks out with E02, burner stops shortly after ignition or during operation
Flame Loss During Operation
E03
Boiler shows E03 and does not start, fan may run briefly then stop
Flue Gas / Air Pressure Switch Fault
E04
Boiler locks out with E04, no heating or hot water, temperature rises quickly before shutdown
Overheat Thermostat Trip / Safety High Limit
E05
Boiler displays E05 and will not start, often after a power cut or wiring work
Flow Temperature Sensor Fault (NTC Open/Short)
E06
Boiler shows E06, domestic hot water temperature is erratic or boiler will not fire for DHW
DHW Temperature Sensor Fault (NTC Open/Short)
E07
Boiler displays E07, fan may not start or runs briefly then stops
Fan Fault / Fan Speed Feedback Error
E08
Boiler shows E08, no heating or hot water, pump may not run
Circulation Pump Fault
E09
Boiler locks out with E09, often accompanied by rapid temperature rise on display
Flow Sensor / Flow Switch Fault (No Circulation Detection)
E10
Boiler shows E10, no operation, pressure gauge reads low or zero
Low Water Pressure Lockout
E11
Boiler displays E11, pressure gauge appears normal but boiler will not run
Water Pressure Sensor / Switch Fault
E12
Boiler shows E12, no ignition, often after wiring changes or surge
Communication Error Between Control Board and User Interface
E13
Boiler displays E13, burner stops, may be associated with flue issues
Flue Gas Temperature Overheat
E14
Boiler shows E14, DHW temperature overshoots or boiler cycles rapidly on hot water
DHW Overtemperature / Anti-Scald Protection
E15
Boiler displays E15, no burner operation, often after condensate issues
Condensate Drain Fault / Blocked Trap
E16
Boiler shows E16, burner does not start, may be linked to external safety devices
External Safety Circuit Open (e.g., Safety Thermostat, Limit Switch, Cascade Control)
E17
Boiler displays E17, no response to room thermostat or controller
Room Thermostat / OpenTherm Communication Fault
E18
Boiler shows E18, burner output limited or boiler shuts down under high demand
Flow Rate Too High / DHW Flow Sensor Fault
E19
Boiler displays E19, burner output reduced, may log as sensor discrepancy
Flow/Return Temperature Sensor Mismatch
E20
Boiler shows E20, no ignition, may be associated with ionization current issues
Flame Detection Circuit Fault
E21
Boiler displays E21, burner output limited, may be linked to return temperature too high
Return Temperature Too High / Low Delta-T
E22
Boiler shows E22, no burner operation, may occur after power disturbances
Internal Control Board Error
E23
Boiler displays E23, burner stops, may be associated with low flue gas recirculation margin
Combustion Fault / CO₂ Out of Range
E24
Boiler shows E24, no burner operation, may be linked to flue sensor or safety chain
Flue Safety Device / Spillage Sensor Fault
E25
Boiler displays E25, burner output limited, may be associated with sensor calibration
Sensor Calibration / Parameter Error
Symptom
Boiler display is blank or intermittent, but power supply is present
User Interface / Display Board Failure
Symptom
Boiler does not produce hot water but heating works normally (combi or system with tank-in-tank)
DHW Priority / Diverter Fault
Symptom
Boiler does not respond to room thermostat, heating stays off
No Heat Demand from Controls
Symptom
Boiler emits a burning smell or plastic smell during operation
Overheating Electrical Component or Dust Burn-Off
Symptom
Boiler fan runs but burner does not ignite, no error code displayed
Ignition Sequence Incomplete
Symptom
Boiler flue terminal shows white staining or dripping condensate on the wall
Condensate Management / Flue Termination Issue
Symptom
Boiler frequently loses pressure and needs topping up
Chronic Pressure Loss
Symptom
Boiler frequently short cycles (starts and stops every few minutes)
Short Cycling / Oversized Boiler or Control Issue
Symptom
Boiler is very noisy (whistling, roaring, or droning) when firing
Combustion Noise / Resonance
Symptom
Boiler leaking water from underneath the casing
Internal Water Leak
Symptom
Boiler makes loud banging or knocking noises (kettling) during operation
Heat Exchanger Kettling / Localized Boiling
Symptom
Boiler produces hot water but central heating does not work (combi or system)
Heating Circuit Isolation / Diverter Fault
Symptom
Boiler runs but hot water flow is weak compared to cold taps
Reduced DHW Flow Rate
Symptom
Boiler runs continuously and does not turn off when room is warm
Heating Demand Stuck On
Symptom
Boiler trips the electrical breaker or blows fuses when starting
Electrical Short or Overcurrent
Symptom
Domestic hot water temperature fluctuates between hot and cold
Unstable DHW Temperature Control
Symptom
Radiators are not heating properly but boiler appears to run
Poor Heating Circuit Circulation
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