Philips
Philips Air Fryers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Air fryer will not start; display shows E1 shortly after power-on or when trying to begin a cooking cycle.
NTC Temperature Sensor Open Circuit
E10
Display shows E10; Wi‑Fi or app connectivity features do not work on connected Philips air fryer models.
Wi‑Fi Module / Connectivity Error
E11
Display shows E11; basket detection or safety interlock error; unit refuses to start cooking.
Basket Presence / Safety Switch Fault
E12
Display shows E12; unit may shut down shortly after start, often with fan noise changes.
Overcurrent / Internal Overload Protection
E13
Display shows E13; unit may not respond to temperature settings or shows incorrect temperature readings.
Secondary Temperature Sensor / Ambient Sensor Fault
E14
Display shows E14; preheating takes excessively long or never reaches set temperature.
Temperature Regulation / PID Control Error
E15
Display shows E15; timer or temperature settings cannot be adjusted correctly, or values jump unexpectedly.
Rotary Encoder / Selector Knob Fault (for knob-based models)
E16
Display shows E16; unit may shut down when high temperatures are selected or after long cooking cycles.
Internal Thermal Cut-Out / Safety Thermostat Trip
E17
Display shows E17; smart features or app control partially work but some functions are disabled.
Sensor Calibration / Configuration Error
E2
Air fryer stops heating; fan may run but display shows E2 and cooking cannot continue.
NTC Temperature Sensor Short Circuit
E3
Display shows E3 during preheat or cooking; unit may shut off heating prematurely.
Overtemperature Protection Triggered
E4
Display shows E4 and the air fryer does not heat; fan may still operate.
Heater Circuit Failure
E5
Display shows E5; unit may shut down or refuse to start a cooking cycle.
Power Supply / Voltage Error
E6
Display shows E6; unit may not respond correctly to buttons or may shut down unexpectedly.
Control Panel / Touch Interface Error
E7
Display shows E7; fan may not run or runs erratically; unit may overheat or shut down.
Fan Motor / Airflow Error
E8
Display shows E8; unit may not start or may shut down mid-cycle without heating properly.
Internal Communication Error (Main Board to UI Board)
E9
Display shows E9; unit may not power up fully or may freeze on startup logo (for smart/digital models).
Firmware / MCU Boot Error
Symptom
Air fryer does not power on at all; no lights or display when plugged in.
No Power / Dead Appliance
Symptom
Air fryer emits a burning smell or smoke (not just initial new-appliance odor).
Overheating / Grease Ignition Risk
Symptom
Air fryer emits a loud beeping or alarm and stops, but no error code is shown.
Safety Interlock or Overheat Alarm
Symptom
Air fryer heats but fan does not run; food burns on top and cooks unevenly.
Fan Motor Failure
Symptom
Air fryer makes loud rattling or grinding noise during operation.
Mechanical Noise / Fan Imbalance
Symptom
Air fryer overheats food quickly; outside of food burns while inside remains raw.
Overheating / Incorrect Temperature Regulation
Symptom
Air fryer powers on but does not heat; fan runs and timer counts down but food remains cold.
No Heat / Open Heater Circuit
Symptom
Air fryer produces a strong plastic or chemical smell after many uses (not just first few cycles).
Material Overheating / Insulation Odor
Symptom
Air fryer takes much longer than usual to cook food; never seems to reach set temperature.
Reduced Heating Performance
Symptom
Air fryer vibrates excessively or moves on the countertop during use.
Excessive Vibration
Symptom
Basket handle feels loose or wobbly; risk of detaching when lifting hot food.
Loose Basket Handle Assembly
Symptom
Basket is difficult to insert or remove; may stick or jam in the rails.
Basket Rail / Guide Misalignment
Symptom
Buttons or touch keys activate by themselves without being pressed.
Phantom Touch / Key Bounce
Symptom
Condensation or small amounts of water appear under or behind the air fryer during or after use.
Condensation Drip
Symptom
Display and lights work but buttons or touch controls do not respond.
Unresponsive Control Panel
Symptom
Display is very dim, flickering, or partially unreadable.
Display / LED Module Failure
Symptom
Non-stick coating on basket or pan is peeling or flaking.
Non-Stick Coating Degradation
Symptom
Oil or liquid leaks from the bottom of the air fryer onto the countertop.
Leakage from Pan / Internal Drip
Symptom
Outer casing of the air fryer becomes excessively hot to touch during normal use.
Insulation / Thermal Shielding Degradation
Symptom
Timer counts down but heating and fan stop intermittently during a cooking cycle.
Intermittent Power / Loose Connection
Symptom
Unit trips household circuit breaker or RCD when turned on.
Electrical Short or Earth Leakage
Symptom
Wi‑Fi or Bluetooth pairing fails repeatedly on connected Philips air fryer models.
Connectivity / Pairing Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Air fryer will not start; display shows E1 shortly after power-on or when trying to begin a cooking cycle.
|
NTC Temperature Sensor Open Circuit | View Details |
| E10 |
Display shows E10; Wi‑Fi or app connectivity features do not work on connected Philips air fryer models.
|
Wi‑Fi Module / Connectivity Error | View Details |
| E11 |
Display shows E11; basket detection or safety interlock error; unit refuses to start cooking.
|
Basket Presence / Safety Switch Fault | View Details |
| E12 |
Display shows E12; unit may shut down shortly after start, often with fan noise changes.
|
Overcurrent / Internal Overload Protection | View Details |
| E13 |
Display shows E13; unit may not respond to temperature settings or shows incorrect temperature readings.
|
Secondary Temperature Sensor / Ambient Sensor Fault | View Details |
| E14 |
Display shows E14; preheating takes excessively long or never reaches set temperature.
|
Temperature Regulation / PID Control Error | View Details |
| E15 |
Display shows E15; timer or temperature settings cannot be adjusted correctly, or values jump unexpectedly.
|
Rotary Encoder / Selector Knob Fault (for knob-based models) | View Details |
| E16 |
Display shows E16; unit may shut down when high temperatures are selected or after long cooking cycles.
|
Internal Thermal Cut-Out / Safety Thermostat Trip | View Details |
| E17 |
Display shows E17; smart features or app control partially work but some functions are disabled.
|
Sensor Calibration / Configuration Error | View Details |
| E2 |
Air fryer stops heating; fan may run but display shows E2 and cooking cannot continue.
|
NTC Temperature Sensor Short Circuit | View Details |
| E3 |
Display shows E3 during preheat or cooking; unit may shut off heating prematurely.
|
Overtemperature Protection Triggered | View Details |
| E4 |
Display shows E4 and the air fryer does not heat; fan may still operate.
|
Heater Circuit Failure | View Details |
| E5 |
Display shows E5; unit may shut down or refuse to start a cooking cycle.
|
Power Supply / Voltage Error | View Details |
| E6 |
Display shows E6; unit may not respond correctly to buttons or may shut down unexpectedly.
|
Control Panel / Touch Interface Error | View Details |
| E7 |
Display shows E7; fan may not run or runs erratically; unit may overheat or shut down.
|
Fan Motor / Airflow Error | View Details |
| E8 |
Display shows E8; unit may not start or may shut down mid-cycle without heating properly.
|
Internal Communication Error (Main Board to UI Board) | View Details |
| E9 |
Display shows E9; unit may not power up fully or may freeze on startup logo (for smart/digital models).
|
Firmware / MCU Boot Error | View Details |
| – |
Air fryer does not power on at all; no lights or display when plugged in.
|
No Power / Dead Appliance | View Details |
| – |
Air fryer emits a burning smell or smoke (not just initial new-appliance odor).
|
Overheating / Grease Ignition Risk | View Details |
| – |
Air fryer emits a loud beeping or alarm and stops, but no error code is shown.
|
Safety Interlock or Overheat Alarm | View Details |
| – |
Air fryer heats but fan does not run; food burns on top and cooks unevenly.
|
Fan Motor Failure | View Details |
| – |
Air fryer makes loud rattling or grinding noise during operation.
|
Mechanical Noise / Fan Imbalance | View Details |
| – |
Air fryer overheats food quickly; outside of food burns while inside remains raw.
|
Overheating / Incorrect Temperature Regulation | View Details |
| – |
Air fryer powers on but does not heat; fan runs and timer counts down but food remains cold.
|
No Heat / Open Heater Circuit | View Details |
| – |
Air fryer produces a strong plastic or chemical smell after many uses (not just first few cycles).
|
Material Overheating / Insulation Odor | View Details |
| – |
Air fryer takes much longer than usual to cook food; never seems to reach set temperature.
|
Reduced Heating Performance | View Details |
| – |
Air fryer vibrates excessively or moves on the countertop during use.
|
Excessive Vibration | View Details |
| – |
Basket handle feels loose or wobbly; risk of detaching when lifting hot food.
|
Loose Basket Handle Assembly | View Details |
| – |
Basket is difficult to insert or remove; may stick or jam in the rails.
|
Basket Rail / Guide Misalignment | View Details |
| – |
Buttons or touch keys activate by themselves without being pressed.
|
Phantom Touch / Key Bounce | View Details |
| – |
Condensation or small amounts of water appear under or behind the air fryer during or after use.
|
Condensation Drip | View Details |
| – |
Display and lights work but buttons or touch controls do not respond.
|
Unresponsive Control Panel | View Details |
| – |
Display is very dim, flickering, or partially unreadable.
|
Display / LED Module Failure | View Details |
| – |
Non-stick coating on basket or pan is peeling or flaking.
|
Non-Stick Coating Degradation | View Details |
| – |
Oil or liquid leaks from the bottom of the air fryer onto the countertop.
|
Leakage from Pan / Internal Drip | View Details |
| – |
Outer casing of the air fryer becomes excessively hot to touch during normal use.
|
Insulation / Thermal Shielding Degradation | View Details |
| – |
Timer counts down but heating and fan stop intermittently during a cooking cycle.
|
Intermittent Power / Loose Connection | View Details |
| – |
Unit trips household circuit breaker or RCD when turned on.
|
Electrical Short or Earth Leakage | View Details |
| – |
Wi‑Fi or Bluetooth pairing fails repeatedly on connected Philips air fryer models.
|
Connectivity / Pairing Failure | View Details |
No matching codes found
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