Volkswagen
Volkswagen EV Home Chargers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E001
Charger will not start charging; vehicle shows ‘Charging Error’; red LED on VW wallbox and E001 on display/app.
Proximity Pilot / Control Pilot Communication Fault
E002
Charging session stops immediately after plugging in; VW wallbox shows E002 and red or amber LED; vehicle reports ‘Charging station error’.
Ground Fault / Residual Current Detection Trip
E003
VW wallbox display or app shows E003; charger does not energize; vehicle shows ‘Check power supply’ or does not detect charging station.
Line Voltage Out of Range / Supply Phase Error
E004
Charging stops after a few minutes; VW wallbox shows E004 and fan may run at high speed; housing feels warm to the touch.
Overtemperature Protection / Thermal Derating
E005
VW wallbox shows E005; charging does not start; vehicle may show ‘Locking error’ or ‘Charging cable not locked’.
Connector Locking Mechanism Failure
E006
VW wallbox display/app shows E006; charger powers up but will not start a session; RFID or app authorization fails repeatedly.
Authentication / Authorization Module Error
E007
VW wallbox shows E007; charging stops unexpectedly; vehicle may show ‘Charging interrupted by station’.
Internal Contactor / Relay Fault
E008
VW wallbox shows E008; charging current is limited or session fails; vehicle may show ‘Charging power reduced’.
Current Sensor / Measurement Error
E009
VW wallbox shows E009; charger is online but cannot start charging; app may show ‘Meter error’ or ‘Energy measurement unavailable’.
Internal Energy Meter / MID Module Failure
E010
VW wallbox shows E010; charger does not respond to app commands; local LEDs may still work.
Communication Bus Error (Internal CAN/RS485)
E011
VW wallbox shows E011; charging is disabled; app may indicate ‘PEN fault’ or ‘Protective earth fault’.
Protective Earth / PEN Conductor Fault Detection
E012
VW wallbox shows E012; charging power is limited or disabled when other household loads are active.
External Load Management / Smart Meter Communication Error
E013
VW wallbox shows E013; charger cannot connect to backend services; remote control via app fails.
Network Module / Wi‑Fi Error
E014
VW wallbox shows E014; charging stops; vehicle may show ‘DC fault’ or ‘Charging station error’ intermittently.
DC Residual Current Sensor Error
E015
VW wallbox shows E015; LEDs may flash in a pattern; charger appears dead to the vehicle.
Firmware Corruption / Bootloader Error
E016
VW wallbox shows E016; charging is disabled; app may show ‘Phase imbalance’ or ‘Asymmetrical load’ on 3‑phase units.
Phase Imbalance / Asymmetry Fault
E017
VW wallbox shows E017; charger cannot detect vehicle properly; vehicle may show ‘Check charging cable’ even though connected.
Proximity Pilot (PP) Resistor Detection Error
E018
VW wallbox shows E018; charging stops when scheduled or smart‑charging features are used; manual charging may still work.
Scheduler / Time‑of‑Use Control Error
E019
VW wallbox shows E019; LEDs may flash blue/red; charger does not recognize plug insertion reliably.
Cable Presence / Plug Detection Error
E020
VW wallbox shows E020; charger cannot be configured or reset; factory reset via button or app fails.
Configuration Memory / NVRAM Error
Symptom
Charging is very slow compared to expected rate; no error codes; VW wallbox and vehicle both show charging but at reduced kW.
Charging Current Derated / Limited Output
Symptom
RFID cards are not recognized by the VW wallbox; LED does not change when card is presented; app shows no authentication attempt.
RFID Reader Failure or Antenna Issue
Symptom
Unusual burning or plastic smell from VW wallbox during or after charging, even if no visible damage is present.
Overheating Component / Insulation Breakdown
Symptom
Vehicle does not start charging; VW wallbox LEDs show normal ready state; no error code; vehicle displays ‘Charging station not ready’ or similar.
Control Pilot Signal Level Incorrect
Symptom
VW EV home charger completely dead – no LEDs, no display, no response when plugging in vehicle.
No Power / Supply Interruption
Symptom
VW wallbox cable insulation shows cracks, cuts, or severe kinks; charging may still work but feels unsafe.
Mechanical Damage to Tethered Charging Cable
Symptom
VW wallbox cannot connect to the Volkswagen backend or cloud services; local charging works but remote control and logging do not.
Backend Connectivity / Cloud Communication Failure
Symptom
VW wallbox enclosure is loose on the wall or shows signs of physical impact; charging may be intermittent.
Mechanical Mounting / Structural Damage
Symptom
VW wallbox frequently loses Wi‑Fi connection; app shows charger offline intermittently, though local charging continues.
Unstable Wireless Connectivity
Symptom
VW wallbox front LEDs or display are dim, flickering, or partially non‑functional, but charging still works.
Indicator / HMI Module Degradation
Symptom
VW wallbox intermittently stops charging without any error code; unplugging and replugging usually resumes charging.
Intermittent Control or Connector Fault
Symptom
VW wallbox makes loud buzzing, humming, or clicking noises during charging beyond a brief initial relay click.
Noisy Contactor or Coil Vibration
Symptom
VW wallbox or cable becomes excessively hot during charging; plastic feels soft or discolored; charging may stop intermittently.
Overheating of Cable or Terminal Connections
Symptom
VW wallbox schedule or smart‑charging rules are ignored; charging starts immediately regardless of set times.
Scheduling Logic Malfunction
Symptom
VW wallbox trips the house RCD/RCBO or main breaker as soon as charging starts; no specific charger error code visible.
Nuisance Tripping / High Leakage or Short Circuit
Symptom
Water or condensation visible on or around the VW wallbox; occasional charging failures in wet weather.
Moisture Ingress / Compromised Enclosure Seal
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E001 |
Charger will not start charging; vehicle shows ‘Charging Error’; red LED on VW wallbox and E001 on display/app.
|
Proximity Pilot / Control Pilot Communication Fault | View Details |
| E002 |
Charging session stops immediately after plugging in; VW wallbox shows E002 and red or amber LED; vehicle reports ‘Charging station error’.
|
Ground Fault / Residual Current Detection Trip | View Details |
| E003 |
VW wallbox display or app shows E003; charger does not energize; vehicle shows ‘Check power supply’ or does not detect charging station.
|
Line Voltage Out of Range / Supply Phase Error | View Details |
| E004 |
Charging stops after a few minutes; VW wallbox shows E004 and fan may run at high speed; housing feels warm to the touch.
|
Overtemperature Protection / Thermal Derating | View Details |
| E005 |
VW wallbox shows E005; charging does not start; vehicle may show ‘Locking error’ or ‘Charging cable not locked’.
|
Connector Locking Mechanism Failure | View Details |
| E006 |
VW wallbox display/app shows E006; charger powers up but will not start a session; RFID or app authorization fails repeatedly.
|
Authentication / Authorization Module Error | View Details |
| E007 |
VW wallbox shows E007; charging stops unexpectedly; vehicle may show ‘Charging interrupted by station’.
|
Internal Contactor / Relay Fault | View Details |
| E008 |
VW wallbox shows E008; charging current is limited or session fails; vehicle may show ‘Charging power reduced’.
|
Current Sensor / Measurement Error | View Details |
| E009 |
VW wallbox shows E009; charger is online but cannot start charging; app may show ‘Meter error’ or ‘Energy measurement unavailable’.
|
Internal Energy Meter / MID Module Failure | View Details |
| E010 |
VW wallbox shows E010; charger does not respond to app commands; local LEDs may still work.
|
Communication Bus Error (Internal CAN/RS485) | View Details |
| E011 |
VW wallbox shows E011; charging is disabled; app may indicate ‘PEN fault’ or ‘Protective earth fault’.
|
Protective Earth / PEN Conductor Fault Detection | View Details |
| E012 |
VW wallbox shows E012; charging power is limited or disabled when other household loads are active.
|
External Load Management / Smart Meter Communication Error | View Details |
| E013 |
VW wallbox shows E013; charger cannot connect to backend services; remote control via app fails.
|
Network Module / Wi‑Fi Error | View Details |
| E014 |
VW wallbox shows E014; charging stops; vehicle may show ‘DC fault’ or ‘Charging station error’ intermittently.
|
DC Residual Current Sensor Error | View Details |
| E015 |
VW wallbox shows E015; LEDs may flash in a pattern; charger appears dead to the vehicle.
|
Firmware Corruption / Bootloader Error | View Details |
| E016 |
VW wallbox shows E016; charging is disabled; app may show ‘Phase imbalance’ or ‘Asymmetrical load’ on 3‑phase units.
|
Phase Imbalance / Asymmetry Fault | View Details |
| E017 |
VW wallbox shows E017; charger cannot detect vehicle properly; vehicle may show ‘Check charging cable’ even though connected.
|
Proximity Pilot (PP) Resistor Detection Error | View Details |
| E018 |
VW wallbox shows E018; charging stops when scheduled or smart‑charging features are used; manual charging may still work.
|
Scheduler / Time‑of‑Use Control Error | View Details |
| E019 |
VW wallbox shows E019; LEDs may flash blue/red; charger does not recognize plug insertion reliably.
|
Cable Presence / Plug Detection Error | View Details |
| E020 |
VW wallbox shows E020; charger cannot be configured or reset; factory reset via button or app fails.
|
Configuration Memory / NVRAM Error | View Details |
| – |
Charging is very slow compared to expected rate; no error codes; VW wallbox and vehicle both show charging but at reduced kW.
|
Charging Current Derated / Limited Output | View Details |
| – |
RFID cards are not recognized by the VW wallbox; LED does not change when card is presented; app shows no authentication attempt.
|
RFID Reader Failure or Antenna Issue | View Details |
| – |
Unusual burning or plastic smell from VW wallbox during or after charging, even if no visible damage is present.
|
Overheating Component / Insulation Breakdown | View Details |
| – |
Vehicle does not start charging; VW wallbox LEDs show normal ready state; no error code; vehicle displays ‘Charging station not ready’ or similar.
|
Control Pilot Signal Level Incorrect | View Details |
| – |
VW EV home charger completely dead – no LEDs, no display, no response when plugging in vehicle.
|
No Power / Supply Interruption | View Details |
| – |
VW wallbox cable insulation shows cracks, cuts, or severe kinks; charging may still work but feels unsafe.
|
Mechanical Damage to Tethered Charging Cable | View Details |
| – |
VW wallbox cannot connect to the Volkswagen backend or cloud services; local charging works but remote control and logging do not.
|
Backend Connectivity / Cloud Communication Failure | View Details |
| – |
VW wallbox enclosure is loose on the wall or shows signs of physical impact; charging may be intermittent.
|
Mechanical Mounting / Structural Damage | View Details |
| – |
VW wallbox frequently loses Wi‑Fi connection; app shows charger offline intermittently, though local charging continues.
|
Unstable Wireless Connectivity | View Details |
| – |
VW wallbox front LEDs or display are dim, flickering, or partially non‑functional, but charging still works.
|
Indicator / HMI Module Degradation | View Details |
| – |
VW wallbox intermittently stops charging without any error code; unplugging and replugging usually resumes charging.
|
Intermittent Control or Connector Fault | View Details |
| – |
VW wallbox makes loud buzzing, humming, or clicking noises during charging beyond a brief initial relay click.
|
Noisy Contactor or Coil Vibration | View Details |
| – |
VW wallbox or cable becomes excessively hot during charging; plastic feels soft or discolored; charging may stop intermittently.
|
Overheating of Cable or Terminal Connections | View Details |
| – |
VW wallbox schedule or smart‑charging rules are ignored; charging starts immediately regardless of set times.
|
Scheduling Logic Malfunction | View Details |
| – |
VW wallbox trips the house RCD/RCBO or main breaker as soon as charging starts; no specific charger error code visible.
|
Nuisance Tripping / High Leakage or Short Circuit | View Details |
| – |
Water or condensation visible on or around the VW wallbox; occasional charging failures in wet weather.
|
Moisture Ingress / Compromised Enclosure Seal | View Details |
No matching codes found
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