Vissani
Vissani Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
Display flashes AL and an alarm sounds; temperature may be too high or too low depending on model.
General Alarm Condition (Temperature or Door)
dF
Display shows dF or DEF; freezer may pause cooling briefly while code is shown.
Defrost Mode Indication (Normal Operation or Stuck Defrost)
E1
Digital Vissani upright freezer beeps and displays E1; temperature reading may be blank or flashing.
Cabinet Temperature Sensor (NTC Thermistor) Fault
E2
Vissani freezer display shows E2 and may run continuously or shut off erratically; temperature may not match setpoint.
Evaporator Temperature Sensor Fault
E3
Vissani freezer shows E3 and may not respond correctly to temperature adjustments; compressor may short-cycle.
Ambient (Room) Temperature Sensor Fault
E4
Freezer display shows E4; unit may stop defrosting properly or may over-defrost, causing warm temperatures or ice buildup.
Defrost Sensor / Defrost Thermostat Fault
E5
Vissani freezer displays E5 and may not defrost; heavy frost accumulates on the evaporator and back wall.
Defrost Heater Circuit Fault
E6
Freezer shows E6; compressor may not start or may shut off quickly; interior remains warm.
Compressor Start/Overload Protection Fault
E7
Vissani freezer displays E7; interior light and fans may work but compressor does not run.
Main Control Board Communication / Logic Fault
E8
Freezer display shows E8; condenser fan may not run, cabinet sides may feel very hot, and cooling is poor.
Condenser Fan Motor Fault
E9
Vissani freezer shows E9; interior evaporator fan may not run, causing uneven temperatures and frost on back wall.
Evaporator Fan Motor Fault
H1
Display shows H1 or HI; audible alarm sounds and interior temperature is too warm.
High Temperature Alarm Condition
L1
Display shows L1 or LO; interior may be excessively cold, and some items may be freezer-burned.
Low Temperature Alarm / Overcooling Condition
Symptom
Clicking sound every few minutes from compressor area; freezer not cooling properly.
Compressor Start Failure – Relay Cycling
Symptom
Digital display is blank or segments are missing, but freezer still cools.
Display Module or Control Board Display Driver Failure
Symptom
Excessive frost buildup on shelves, food packages, and interior walls.
Excessive Frost – Air Infiltration or Defrost Issue
Symptom
Freezer cycles on and off rapidly (short cycling), running for only a minute or two at a time.
Short Cycling – Control or Overload Issue
Symptom
Freezer door difficult to open right after closing; feels like it is stuck.
Door Vacuum / Pressure Lock
Symptom
Freezer door will not stay closed or pops open after being shut.
Door Alignment or Gasket Failure
Symptom
Freezer emits a strong chemical or refrigerant-like odor.
Possible Refrigerant Leak or Contamination
Symptom
Freezer exterior sides or top feel very hot to the touch.
High Cabinet Surface Temperature
Symptom
Freezer has a musty or moldy smell inside.
Odor Contamination – Organic Growth
Symptom
Freezer interior light does not turn on when door is opened.
Interior Light or Door Switch Failure
Symptom
Freezer interior light stays on even when the door is closed, causing warmth near the light area.
Door Switch Stuck or Misaligned
Symptom
Freezer interior warm at top but very cold at bottom; uneven cooling and soft food on upper shelves.
Poor Air Circulation – Evaporator Fan or Blocked Vents
Symptom
Freezer interior warm but compressor and fans are running continuously; heavy frost on back wall or evaporator cover.
No Defrost – Evaporator Coil Frozen Over
Symptom
Freezer is too cold; items are rock-hard and temperature is far below the setpoint.
Overcooling – Thermostat or Sensor Control Failure
Symptom
Freezer makes a loud rattling or banging noise when running.
Vibration or Loose Component Noise
Symptom
Freezer makes loud buzzing or humming noise from the compressor area.
Compressor or Condenser Fan Noise
Symptom
Freezer not cooling at all; interior is room temperature, but lights may still work.
No Cooling – Compressor Not Running
Symptom
Freezer runs but does not get cold enough; temperature stays above 10–20°F (-12 to -6°C).
Insufficient Cooling – Long Run Time
Symptom
Freezer runs constantly and rarely shuts off, even when interior seems cold enough.
Continuous Run – Air Leakage or Control Issue
Symptom
Freezer trips the household circuit breaker when it starts or shortly after.
Electrical Short or Overcurrent
Symptom
Freezer will not start at all; no lights, no display, no sounds.
No Power – Supply or Internal Fuse Issue
Symptom
High-pitched squealing or chirping noise from inside the freezer.
Evaporator Fan Motor Bearing Failure
Symptom
Temperature setting buttons or touch controls do not respond.
User Interface / Keypad Failure
Symptom
Water leaking onto the floor from under or around the Vissani freezer.
Water Leak – Drain or Defrost Water Management Issue
Symptom
Water pooling inside the freezer at the bottom, forming ice sheets.
Internal Water Accumulation – Blocked Defrost Drain
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
Display flashes AL and an alarm sounds; temperature may be too high or too low depending on model.
|
General Alarm Condition (Temperature or Door) | View Details |
| dF |
Display shows dF or DEF; freezer may pause cooling briefly while code is shown.
|
Defrost Mode Indication (Normal Operation or Stuck Defrost) | View Details |
| E1 |
Digital Vissani upright freezer beeps and displays E1; temperature reading may be blank or flashing.
|
Cabinet Temperature Sensor (NTC Thermistor) Fault | View Details |
| E2 |
Vissani freezer display shows E2 and may run continuously or shut off erratically; temperature may not match setpoint.
|
Evaporator Temperature Sensor Fault | View Details |
| E3 |
Vissani freezer shows E3 and may not respond correctly to temperature adjustments; compressor may short-cycle.
|
Ambient (Room) Temperature Sensor Fault | View Details |
| E4 |
Freezer display shows E4; unit may stop defrosting properly or may over-defrost, causing warm temperatures or ice buildup.
|
Defrost Sensor / Defrost Thermostat Fault | View Details |
| E5 |
Vissani freezer displays E5 and may not defrost; heavy frost accumulates on the evaporator and back wall.
|
Defrost Heater Circuit Fault | View Details |
| E6 |
Freezer shows E6; compressor may not start or may shut off quickly; interior remains warm.
|
Compressor Start/Overload Protection Fault | View Details |
| E7 |
Vissani freezer displays E7; interior light and fans may work but compressor does not run.
|
Main Control Board Communication / Logic Fault | View Details |
| E8 |
Freezer display shows E8; condenser fan may not run, cabinet sides may feel very hot, and cooling is poor.
|
Condenser Fan Motor Fault | View Details |
| E9 |
Vissani freezer shows E9; interior evaporator fan may not run, causing uneven temperatures and frost on back wall.
|
Evaporator Fan Motor Fault | View Details |
| H1 |
Display shows H1 or HI; audible alarm sounds and interior temperature is too warm.
|
High Temperature Alarm Condition | View Details |
| L1 |
Display shows L1 or LO; interior may be excessively cold, and some items may be freezer-burned.
|
Low Temperature Alarm / Overcooling Condition | View Details |
| – |
Clicking sound every few minutes from compressor area; freezer not cooling properly.
|
Compressor Start Failure – Relay Cycling | View Details |
| – |
Digital display is blank or segments are missing, but freezer still cools.
|
Display Module or Control Board Display Driver Failure | View Details |
| – |
Excessive frost buildup on shelves, food packages, and interior walls.
|
Excessive Frost – Air Infiltration or Defrost Issue | View Details |
| – |
Freezer cycles on and off rapidly (short cycling), running for only a minute or two at a time.
|
Short Cycling – Control or Overload Issue | View Details |
| – |
Freezer door difficult to open right after closing; feels like it is stuck.
|
Door Vacuum / Pressure Lock | View Details |
| – |
Freezer door will not stay closed or pops open after being shut.
|
Door Alignment or Gasket Failure | View Details |
| – |
Freezer emits a strong chemical or refrigerant-like odor.
|
Possible Refrigerant Leak or Contamination | View Details |
| – |
Freezer exterior sides or top feel very hot to the touch.
|
High Cabinet Surface Temperature | View Details |
| – |
Freezer has a musty or moldy smell inside.
|
Odor Contamination – Organic Growth | View Details |
| – |
Freezer interior light does not turn on when door is opened.
|
Interior Light or Door Switch Failure | View Details |
| – |
Freezer interior light stays on even when the door is closed, causing warmth near the light area.
|
Door Switch Stuck or Misaligned | View Details |
| – |
Freezer interior warm at top but very cold at bottom; uneven cooling and soft food on upper shelves.
|
Poor Air Circulation – Evaporator Fan or Blocked Vents | View Details |
| – |
Freezer interior warm but compressor and fans are running continuously; heavy frost on back wall or evaporator cover.
|
No Defrost – Evaporator Coil Frozen Over | View Details |
| – |
Freezer is too cold; items are rock-hard and temperature is far below the setpoint.
|
Overcooling – Thermostat or Sensor Control Failure | View Details |
| – |
Freezer makes a loud rattling or banging noise when running.
|
Vibration or Loose Component Noise | View Details |
| – |
Freezer makes loud buzzing or humming noise from the compressor area.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer not cooling at all; interior is room temperature, but lights may still work.
|
No Cooling – Compressor Not Running | View Details |
| – |
Freezer runs but does not get cold enough; temperature stays above 10–20°F (-12 to -6°C).
|
Insufficient Cooling – Long Run Time | View Details |
| – |
Freezer runs constantly and rarely shuts off, even when interior seems cold enough.
|
Continuous Run – Air Leakage or Control Issue | View Details |
| – |
Freezer trips the household circuit breaker when it starts or shortly after.
|
Electrical Short or Overcurrent | View Details |
| – |
Freezer will not start at all; no lights, no display, no sounds.
|
No Power – Supply or Internal Fuse Issue | View Details |
| – |
High-pitched squealing or chirping noise from inside the freezer.
|
Evaporator Fan Motor Bearing Failure | View Details |
| – |
Temperature setting buttons or touch controls do not respond.
|
User Interface / Keypad Failure | View Details |
| – |
Water leaking onto the floor from under or around the Vissani freezer.
|
Water Leak – Drain or Defrost Water Management Issue | View Details |
| – |
Water pooling inside the freezer at the bottom, forming ice sheets.
|
Internal Water Accumulation – Blocked Defrost Drain | View Details |
No matching codes found
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