Galanz
Galanz Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ADD
Display shows ADD or "Add Water" indicator; unit stops making ice and beeps intermittently.
Low Water Level Detected
E1
Ice maker will not start; display shows E1 shortly after power-on and unit beeps.
Ambient Temperature Sensor Failure
E2
Ice maker stops mid-cycle and displays E2; ice shovel or ice pusher arm is stuck in one position.
Ice Shovel / Motor Position Error
E3
Display shows E3 and the unit stops making ice; evaporator plate may be heavily frosted or not cold at all.
Evaporator Temperature Sensor / Defrost Sensor Error
E4
Unit displays E4 and stops; compressor may not run or runs briefly then shuts off.
Compressor Overload / High Temperature Protection
E5
Display shows E5; ice production stops; water may not be freezing properly.
Water Tank / Water Level Sensor Error
E6
E6 appears on the display; unit may fill with water but does not harvest ice correctly.
Ice Full Sensor / Infrared Beam Error
E7
Display shows E7; unit may not fill with water or may overfill the ice-making tray.
Water Inlet Valve / Flow Sensor Error
E8
E8 error appears; unit may shut down unexpectedly or not respond to button presses.
Main Control Board Communication / EEPROM Error
E9
Display shows E9; unit may run but produce very little or no ice; compressor may cycle abnormally.
Low Refrigerant / Sealed System Performance Error
ICE FULL
Display shows ICE FULL or "Full" indicator; unit stops making ice even though the basket is not full.
False Ice Bin Full Detection
Symptom
Buttons on the control panel do not respond or respond intermittently.
Keypad / User Interface Failure
Symptom
Display is dim, flickering, or segments are missing.
Display Module / Power Supply Issue
Symptom
Evaporator plate freezes into a solid block of ice; ice does not release properly.
Defrost / Harvest Control Failure
Symptom
High-pitched whine or rattling noise from the back of the ice maker during operation.
Condenser Fan or Compressor Vibration
Symptom
Ice cubes are cloudy, white, or contain particles.
Water Quality / Mineral Content Issue
Symptom
Ice cubes are very small, thin, or melt quickly in the bin.
Improper Freeze Time / Evaporator Temperature Control Issue
Symptom
Ice cubes stick together in large clumps in the bin.
Ice Clumping / Bin Temperature Issue
Symptom
Ice has a bad taste or odor (chemical, plastic, or musty).
Water Contamination / Internal Biofilm
Symptom
Ice maker does not power on at all; no lights or display, no sounds.
No Power / Dead Unit
Symptom
Ice maker leaks water onto the counter or floor.
External Water Leak
Symptom
Ice maker overflows ice; continues making ice even when bin is full.
Ice Full Detection Failure
Symptom
Ice maker powers on but does not start ice-making cycle; buttons respond but nothing happens.
Control Logic / Start Circuit Fault
Symptom
Ice maker runs but produces no ice; evaporator plate does not get cold.
Compressor or Sealed System Failure
Symptom
Ice maker runs but produces very little ice; cycles are slow and cubes are small or hollow.
Poor Cooling Performance / Partial Refrigerant Loss
Symptom
Ice maker runs continuously without cycling off, even when little or no ice is produced.
Runaway Cooling / Control Feedback Failure
Symptom
Ice maker vibrates excessively or moves on the countertop during operation.
Cabinet Vibration / Leveling Issue
Symptom
Ice tray overfills with water, causing spillage or oversized ice blocks.
Overfill / Water Level Control Fault
Symptom
Loud grinding or clicking noise during ice harvest; ice shovel movement is jerky.
Ice Shovel Gear or Motor Failure
Symptom
Unit frequently shuts off with no error code; must be restarted manually.
Overheat Protection / Thermal Cutout
Symptom
Unit trips household circuit breaker or GFCI when starting.
Electrical Short / Ground Fault
Symptom
Visible mold, slime, or discoloration inside the ice bin or water reservoir.
Microbial Contamination / Poor Sanitation
Symptom
Water collects inside the ice storage bin or under the evaporator instead of draining properly.
Internal Drainage / Sump Overflow
Symptom
Water does not fill the ice-making tray; unit runs but stays dry.
Water Fill Failure
Symptom
Water pump is noisy or does not circulate water over the evaporator.
Water Pump Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ADD |
Display shows ADD or "Add Water" indicator; unit stops making ice and beeps intermittently.
|
Low Water Level Detected | View Details |
| E1 |
Ice maker will not start; display shows E1 shortly after power-on and unit beeps.
|
Ambient Temperature Sensor Failure | View Details |
| E2 |
Ice maker stops mid-cycle and displays E2; ice shovel or ice pusher arm is stuck in one position.
|
Ice Shovel / Motor Position Error | View Details |
| E3 |
Display shows E3 and the unit stops making ice; evaporator plate may be heavily frosted or not cold at all.
|
Evaporator Temperature Sensor / Defrost Sensor Error | View Details |
| E4 |
Unit displays E4 and stops; compressor may not run or runs briefly then shuts off.
|
Compressor Overload / High Temperature Protection | View Details |
| E5 |
Display shows E5; ice production stops; water may not be freezing properly.
|
Water Tank / Water Level Sensor Error | View Details |
| E6 |
E6 appears on the display; unit may fill with water but does not harvest ice correctly.
|
Ice Full Sensor / Infrared Beam Error | View Details |
| E7 |
Display shows E7; unit may not fill with water or may overfill the ice-making tray.
|
Water Inlet Valve / Flow Sensor Error | View Details |
| E8 |
E8 error appears; unit may shut down unexpectedly or not respond to button presses.
|
Main Control Board Communication / EEPROM Error | View Details |
| E9 |
Display shows E9; unit may run but produce very little or no ice; compressor may cycle abnormally.
|
Low Refrigerant / Sealed System Performance Error | View Details |
| ICE FULL |
Display shows ICE FULL or "Full" indicator; unit stops making ice even though the basket is not full.
|
False Ice Bin Full Detection | View Details |
| – |
Buttons on the control panel do not respond or respond intermittently.
|
Keypad / User Interface Failure | View Details |
| – |
Display is dim, flickering, or segments are missing.
|
Display Module / Power Supply Issue | View Details |
| – |
Evaporator plate freezes into a solid block of ice; ice does not release properly.
|
Defrost / Harvest Control Failure | View Details |
| – |
High-pitched whine or rattling noise from the back of the ice maker during operation.
|
Condenser Fan or Compressor Vibration | View Details |
| – |
Ice cubes are cloudy, white, or contain particles.
|
Water Quality / Mineral Content Issue | View Details |
| – |
Ice cubes are very small, thin, or melt quickly in the bin.
|
Improper Freeze Time / Evaporator Temperature Control Issue | View Details |
| – |
Ice cubes stick together in large clumps in the bin.
|
Ice Clumping / Bin Temperature Issue | View Details |
| – |
Ice has a bad taste or odor (chemical, plastic, or musty).
|
Water Contamination / Internal Biofilm | View Details |
| – |
Ice maker does not power on at all; no lights or display, no sounds.
|
No Power / Dead Unit | View Details |
| – |
Ice maker leaks water onto the counter or floor.
|
External Water Leak | View Details |
| – |
Ice maker overflows ice; continues making ice even when bin is full.
|
Ice Full Detection Failure | View Details |
| – |
Ice maker powers on but does not start ice-making cycle; buttons respond but nothing happens.
|
Control Logic / Start Circuit Fault | View Details |
| – |
Ice maker runs but produces no ice; evaporator plate does not get cold.
|
Compressor or Sealed System Failure | View Details |
| – |
Ice maker runs but produces very little ice; cycles are slow and cubes are small or hollow.
|
Poor Cooling Performance / Partial Refrigerant Loss | View Details |
| – |
Ice maker runs continuously without cycling off, even when little or no ice is produced.
|
Runaway Cooling / Control Feedback Failure | View Details |
| – |
Ice maker vibrates excessively or moves on the countertop during operation.
|
Cabinet Vibration / Leveling Issue | View Details |
| – |
Ice tray overfills with water, causing spillage or oversized ice blocks.
|
Overfill / Water Level Control Fault | View Details |
| – |
Loud grinding or clicking noise during ice harvest; ice shovel movement is jerky.
|
Ice Shovel Gear or Motor Failure | View Details |
| – |
Unit frequently shuts off with no error code; must be restarted manually.
|
Overheat Protection / Thermal Cutout | View Details |
| – |
Unit trips household circuit breaker or GFCI when starting.
|
Electrical Short / Ground Fault | View Details |
| – |
Visible mold, slime, or discoloration inside the ice bin or water reservoir.
|
Microbial Contamination / Poor Sanitation | View Details |
| – |
Water collects inside the ice storage bin or under the evaporator instead of draining properly.
|
Internal Drainage / Sump Overflow | View Details |
| – |
Water does not fill the ice-making tray; unit runs but stays dry.
|
Water Fill Failure | View Details |
| – |
Water pump is noisy or does not circulate water over the evaporator.
|
Water Pump Failure | View Details |
No matching codes found
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