KitchenAid Refrigerators Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E0
Service diagnostics show E0; no active error stored.
No Error Detected in Service Mode
E1
Diagnostics show E1; refrigerator temperature display may be inaccurate or show dashes.
Refrigerator Compartment Thermistor Fault
E10
Diagnostics show E10; water dispenser or ice maker may not fill properly.
Water Inlet Valve or Flow Meter Fault
E11
Diagnostics show E11; damper may be stuck; refrigerator section too warm or too cold.
Air Damper Control Fault
E12
Diagnostics show E12; condenser temperature or ambient sensor fault; unit may run excessively.
Ambient or Condenser Temperature Sensor Fault
E13
Diagnostics show E13; freezer fan or airflow issues; uneven cooling.
Freezer Evaporator Fan Speed or Feedback Fault
E14
Diagnostics show E14; mullion or door heater issues; condensation on door edges.
Door Mullion Heater or Anti-Sweat Heater Fault
E15
Diagnostics show E15; pantry or deli drawer temperature not controlled correctly.
Pantry Drawer Thermistor or Control Fault
E16
Diagnostics show E16; dual evaporator models may show poor humidity or temp control.
Secondary Evaporator or Humidity Sensor Fault
E17
Diagnostics show E17; water filter or flow monitoring fault; dispenser may stop.
Water Filter Sensor or Flow Monitoring Fault
E18
Diagnostics show E18; door switch or door status error; lights or fans may not operate correctly.
Door Switch Circuit Fault
E2
Diagnostics show E2; freezer temperature display may be inaccurate or show dashes.
Freezer Compartment Thermistor Fault
E3
Diagnostics show E3; refrigerator may run too long or not defrost properly.
Defrost Thermistor or Defrost Sensor Fault
E4
Diagnostics show E4; heavy frost on evaporator, poor cooling, or frequent defrost issues.
Defrost Heater or Defrost Circuit Failure
E5
Diagnostics show E5; ice production is poor or stopped; ice box temperature may be too warm.
Ice Maker Thermistor or Ice Box Sensor Fault
E6
Diagnostics show E6; ice maker not responding to commands or not detected by main control.
Ice Maker Communication or Motor Fault
E7
Diagnostics show E7; ice level or bin sensor not working correctly; ice may overfill or stop prematurely.
Ice Level Sensor or Optic Sensor Fault
E8
Diagnostics show E8; condenser fan may not run; refrigerator may be warm and compressor very hot.
Condenser Fan Motor Fault
E9
Diagnostics show E9; refrigerator may not cool; compressor may not start or may short-cycle.
Compressor or Inverter Drive Fault
PF
Display shows PF or Power Failure; unit appears to run normally but alarm sounds.
Power Failure Event Logged
PO
Display shows PO and refrigerator beeps; interior temperature is warm after a power outage.
Power Outage Temperature Rise Alert
PO/Power Outage + Door Ajar Alarm
PO alert followed by continuous door-ajar beeping even when doors are closed.
Door Switch or Door Ajar Detection Fault After Power Event
SY CE
Display shows SY CE; refrigerator may not cool properly; controls may be unresponsive or intermittent.
Communication Error Between User Interface and Main Control Board
SY CF
Display shows SY CF; refrigerator may not cool or may behave erratically.
Main Control Board Internal Communication Fault
SY EF
Display shows SY EF; refrigerator section is warm, freezer may be cold; fan noise may be absent or intermittent.
Evaporator Fan Motor Failure or Feedback Error
Symptom
Clicking sound every few minutes; compressor tries to start but shuts off; refrigerator not cooling.
Compressor Start Failure
Symptom
Condensation or moisture on the outside of the refrigerator doors or between French doors.
Door Gasket or Mullion Heater Issue
Symptom
Control panel unresponsive; buttons do not work or display is blank, but interior lights may still work.
User Interface or Control Lock Issue
Symptom
Doors do not close properly or swing open; gaps visible at gaskets.
Door Alignment and Hinge Adjustment Issue
Symptom
Freezer is cold but refrigerator section is warm; ice cream is hard but milk spoils quickly.
Airflow Restriction Between Freezer and Fresh Food Section
Symptom
Freezer warms up while refrigerator section stays relatively cool; ice melts and refreezes.
Freezer Evaporator Frost Block or Fan Failure
Symptom
Ice cubes are small, hollow, or clumped together.
Low Water Flow to Ice Maker
Symptom
Ice dispenser not dispensing ice; auger motor hums or does not run.
Ice Dispenser Auger or Motor Failure
Symptom
Ice maker not making ice, but water dispenser works normally.
Ice Maker Fill or Harvest Failure
Symptom
Ice or frost buildup on the back wall of the freezer or around the ice maker.
Air Leak or Defrost System Issue
Symptom
Interior lights not working but refrigerator cools normally.
Light Circuit or Door Switch Failure
Symptom
Refrigerator and freezer temperatures are too warm; unit cycles on and off frequently.
Condenser Airflow or Overheating Issue
Symptom
Refrigerator has a strong, unpleasant odor even after cleaning.
Odor Contamination and Poor Air Circulation
Symptom
Refrigerator makes loud buzzing, humming, or rattling noises during operation.
Vibration or Fan Noise Issue
Symptom
Refrigerator not cooling but lights are on; both fresh food and freezer sections are warm.
Compressor Not Running or Sealed System Failure
Symptom
Refrigerator runs constantly and is too cold; food freezing in fresh food section.
Temperature Control or Thermistor Misreading
Symptom
Water dispenser not working but ice maker still produces ice.
Frozen or Kinked Dispenser Water Line
Symptom
Water leaking inside the refrigerator or under crisper drawers.
Blocked Defrost Drain Causing Internal Water Overflow
Symptom
Water leaking onto the floor from the front or bottom of the refrigerator.
Defrost Drain Clog or Water System Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E0 |
Service diagnostics show E0; no active error stored.
|
No Error Detected in Service Mode | View Details |
| E1 |
Diagnostics show E1; refrigerator temperature display may be inaccurate or show dashes.
|
Refrigerator Compartment Thermistor Fault | View Details |
| E10 |
Diagnostics show E10; water dispenser or ice maker may not fill properly.
|
Water Inlet Valve or Flow Meter Fault | View Details |
| E11 |
Diagnostics show E11; damper may be stuck; refrigerator section too warm or too cold.
|
Air Damper Control Fault | View Details |
| E12 |
Diagnostics show E12; condenser temperature or ambient sensor fault; unit may run excessively.
|
Ambient or Condenser Temperature Sensor Fault | View Details |
| E13 |
Diagnostics show E13; freezer fan or airflow issues; uneven cooling.
|
Freezer Evaporator Fan Speed or Feedback Fault | View Details |
| E14 |
Diagnostics show E14; mullion or door heater issues; condensation on door edges.
|
Door Mullion Heater or Anti-Sweat Heater Fault | View Details |
| E15 |
Diagnostics show E15; pantry or deli drawer temperature not controlled correctly.
|
Pantry Drawer Thermistor or Control Fault | View Details |
| E16 |
Diagnostics show E16; dual evaporator models may show poor humidity or temp control.
|
Secondary Evaporator or Humidity Sensor Fault | View Details |
| E17 |
Diagnostics show E17; water filter or flow monitoring fault; dispenser may stop.
|
Water Filter Sensor or Flow Monitoring Fault | View Details |
| E18 |
Diagnostics show E18; door switch or door status error; lights or fans may not operate correctly.
|
Door Switch Circuit Fault | View Details |
| E2 |
Diagnostics show E2; freezer temperature display may be inaccurate or show dashes.
|
Freezer Compartment Thermistor Fault | View Details |
| E3 |
Diagnostics show E3; refrigerator may run too long or not defrost properly.
|
Defrost Thermistor or Defrost Sensor Fault | View Details |
| E4 |
Diagnostics show E4; heavy frost on evaporator, poor cooling, or frequent defrost issues.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| E5 |
Diagnostics show E5; ice production is poor or stopped; ice box temperature may be too warm.
|
Ice Maker Thermistor or Ice Box Sensor Fault | View Details |
| E6 |
Diagnostics show E6; ice maker not responding to commands or not detected by main control.
|
Ice Maker Communication or Motor Fault | View Details |
| E7 |
Diagnostics show E7; ice level or bin sensor not working correctly; ice may overfill or stop prematurely.
|
Ice Level Sensor or Optic Sensor Fault | View Details |
| E8 |
Diagnostics show E8; condenser fan may not run; refrigerator may be warm and compressor very hot.
|
Condenser Fan Motor Fault | View Details |
| E9 |
Diagnostics show E9; refrigerator may not cool; compressor may not start or may short-cycle.
|
Compressor or Inverter Drive Fault | View Details |
| PF |
Display shows PF or Power Failure; unit appears to run normally but alarm sounds.
|
Power Failure Event Logged | View Details |
| PO |
Display shows PO and refrigerator beeps; interior temperature is warm after a power outage.
|
Power Outage Temperature Rise Alert | View Details |
| PO/Power Outage + Door Ajar Alarm |
PO alert followed by continuous door-ajar beeping even when doors are closed.
|
Door Switch or Door Ajar Detection Fault After Power Event | View Details |
| SY CE |
Display shows SY CE; refrigerator may not cool properly; controls may be unresponsive or intermittent.
|
Communication Error Between User Interface and Main Control Board | View Details |
| SY CF |
Display shows SY CF; refrigerator may not cool or may behave erratically.
|
Main Control Board Internal Communication Fault | View Details |
| SY EF |
Display shows SY EF; refrigerator section is warm, freezer may be cold; fan noise may be absent or intermittent.
|
Evaporator Fan Motor Failure or Feedback Error | View Details |
| – |
Clicking sound every few minutes; compressor tries to start but shuts off; refrigerator not cooling.
|
Compressor Start Failure | View Details |
| – |
Condensation or moisture on the outside of the refrigerator doors or between French doors.
|
Door Gasket or Mullion Heater Issue | View Details |
| – |
Control panel unresponsive; buttons do not work or display is blank, but interior lights may still work.
|
User Interface or Control Lock Issue | View Details |
| – |
Doors do not close properly or swing open; gaps visible at gaskets.
|
Door Alignment and Hinge Adjustment Issue | View Details |
| – |
Freezer is cold but refrigerator section is warm; ice cream is hard but milk spoils quickly.
|
Airflow Restriction Between Freezer and Fresh Food Section | View Details |
| – |
Freezer warms up while refrigerator section stays relatively cool; ice melts and refreezes.
|
Freezer Evaporator Frost Block or Fan Failure | View Details |
| – |
Ice cubes are small, hollow, or clumped together.
|
Low Water Flow to Ice Maker | View Details |
| – |
Ice dispenser not dispensing ice; auger motor hums or does not run.
|
Ice Dispenser Auger or Motor Failure | View Details |
| – |
Ice maker not making ice, but water dispenser works normally.
|
Ice Maker Fill or Harvest Failure | View Details |
| – |
Ice or frost buildup on the back wall of the freezer or around the ice maker.
|
Air Leak or Defrost System Issue | View Details |
| – |
Interior lights not working but refrigerator cools normally.
|
Light Circuit or Door Switch Failure | View Details |
| – |
Refrigerator and freezer temperatures are too warm; unit cycles on and off frequently.
|
Condenser Airflow or Overheating Issue | View Details |
| – |
Refrigerator has a strong, unpleasant odor even after cleaning.
|
Odor Contamination and Poor Air Circulation | View Details |
| – |
Refrigerator makes loud buzzing, humming, or rattling noises during operation.
|
Vibration or Fan Noise Issue | View Details |
| – |
Refrigerator not cooling but lights are on; both fresh food and freezer sections are warm.
|
Compressor Not Running or Sealed System Failure | View Details |
| – |
Refrigerator runs constantly and is too cold; food freezing in fresh food section.
|
Temperature Control or Thermistor Misreading | View Details |
| – |
Water dispenser not working but ice maker still produces ice.
|
Frozen or Kinked Dispenser Water Line | View Details |
| – |
Water leaking inside the refrigerator or under crisper drawers.
|
Blocked Defrost Drain Causing Internal Water Overflow | View Details |
| – |
Water leaking onto the floor from the front or bottom of the refrigerator.
|
Defrost Drain Clog or Water System Leak | View Details |
No matching codes found
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