Kärcher
Kärcher Carpet Cleaners Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Carpet cleaner will not start; display shows E1 immediately after pressing the power button.
Mains Supply or Power Switch Fault
E10
Display shows E10; heater function disabled and water remains cold on heated Kärcher carpet cleaner models.
Heater Circuit or Temperature Sensor Fault
E11
Display shows E11; suction stops but brush and pump continue to run.
Vacuum Motor Overcurrent or Protection Trip
E12
Display shows E12; unit does not recognize that the fresh water tank is installed.
Fresh Water Tank Presence/Level Detection Fault
E13
Display shows E13; unit will not start due to internal leak detection.
Internal Leak Sensor Activation
E14
Display shows E14; communication error between handle controls and main unit.
Handle Control Communication Fault
E15
Display shows E15; unit indicates overvoltage or undervoltage and will not start.
Supply Voltage Out of Range
E2
Unit powers on but motor does not run; display shows E2 shortly after startup.
Motor Overload or Motor Circuit Fault
E3
Display shows E3 and the pump does not run; no spray from the floor nozzle.
Solution Pump Circuit Fault
E4
Display shows E4 and the unit shuts down after a short run time.
Overtemperature Protection Activated
E5
Display shows E5; unit will not spray detergent even though the pump can be heard running.
Low Water or Flow Sensor Fault
E6
Display shows E6; brush motor does not run while suction and spray work normally.
Brush Motor or Drive Circuit Fault
E7
Display shows E7; unit stops and beeps when dirty water tank is not visibly full.
Dirty Water Tank Level Sensor Fault
E8
Display shows E8; unit will not run when the handle is folded or in certain positions.
Tilt or Position Sensor Fault
E9
Display shows E9; unit beeps and shuts down shortly after startup, often when used on an incline.
Tilt/Overturn Protection Activated
Symptom
Brush roller does not spin, but suction and spray work normally.
Brush Drive Failure
Symptom
Brush roller spins intermittently or stops when pressed against the carpet.
Brush Overload or Weak Drive
Symptom
Carpet cleaner does not pick up dirty water; carpets remain very wet after multiple passes.
Poor Suction / Recovery Performance
Symptom
Carpet cleaner is extremely loud or makes grinding/screeching noises during operation.
Vacuum Motor or Brush Bearing Noise
Symptom
Carpet cleaner leaves a bad or musty smell during operation.
Odor from Dirty Water System or Mold Growth
Symptom
Carpet cleaner leaves streaks or lines of dirt on the carpet after cleaning.
Uneven Brush or Spray Pattern
Symptom
Carpet cleaner moves very hard or wheels do not roll smoothly.
Wheel or Axle Binding
Symptom
Dirty water tank does not fill even though solution is being sprayed.
No Recovery / Suction Loss
Symptom
Excessive foam builds up in the dirty water tank and may enter the motor protection area.
Foaming / Detergent Overuse
Symptom
Fresh water tank empties very quickly and carpets are overly saturated.
Excessive Solution Flow
Symptom
Handle or hose connection leaks water during use.
External Hose or Coupling Leak
Symptom
Handle trigger feels loose or does not activate spray.
Mechanical Trigger or Valve Failure
Symptom
Heated Kärcher carpet cleaner does not heat water, but otherwise operates normally.
No Water Heating
Symptom
No water or detergent sprays from the floor nozzle when the trigger is pressed.
No Solution Spray
Symptom
Solution drips from spray jets even when trigger is not pressed.
Leaking Solution Valve or Residual Pressure
Symptom
Strong burning smell during operation, sometimes accompanied by smoke.
Electrical Overheating or Motor Failure
Symptom
Unit leaves water trails when moved between cleaning passes.
Residual Drip from Nozzle or Poor Shutoff
Symptom
Unit operates but performance is weak after long storage.
General Degradation After Storage
Symptom
Unit trips the household circuit breaker or RCD when switched on.
Electrical Short or Earth Leakage
Symptom
Unit turns on but shuts off after a few seconds of use.
Thermal or Overcurrent Protection Trip
Symptom
Unit vibrates excessively or feels unstable during operation.
Mechanical Imbalance or Loose Components
Symptom
Unit will not turn on at all; no lights or sounds.
Complete Power Loss
Symptom
Water leaks from the bottom of the Kärcher carpet cleaner during use.
Base Leak / Internal Hose Leak
Symptom
Water leaks from the front or sides of the floor nozzle while cleaning.
Floor Nozzle Seal or Jet Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Carpet cleaner will not start; display shows E1 immediately after pressing the power button.
|
Mains Supply or Power Switch Fault | View Details |
| E10 |
Display shows E10; heater function disabled and water remains cold on heated Kärcher carpet cleaner models.
|
Heater Circuit or Temperature Sensor Fault | View Details |
| E11 |
Display shows E11; suction stops but brush and pump continue to run.
|
Vacuum Motor Overcurrent or Protection Trip | View Details |
| E12 |
Display shows E12; unit does not recognize that the fresh water tank is installed.
|
Fresh Water Tank Presence/Level Detection Fault | View Details |
| E13 |
Display shows E13; unit will not start due to internal leak detection.
|
Internal Leak Sensor Activation | View Details |
| E14 |
Display shows E14; communication error between handle controls and main unit.
|
Handle Control Communication Fault | View Details |
| E15 |
Display shows E15; unit indicates overvoltage or undervoltage and will not start.
|
Supply Voltage Out of Range | View Details |
| E2 |
Unit powers on but motor does not run; display shows E2 shortly after startup.
|
Motor Overload or Motor Circuit Fault | View Details |
| E3 |
Display shows E3 and the pump does not run; no spray from the floor nozzle.
|
Solution Pump Circuit Fault | View Details |
| E4 |
Display shows E4 and the unit shuts down after a short run time.
|
Overtemperature Protection Activated | View Details |
| E5 |
Display shows E5; unit will not spray detergent even though the pump can be heard running.
|
Low Water or Flow Sensor Fault | View Details |
| E6 |
Display shows E6; brush motor does not run while suction and spray work normally.
|
Brush Motor or Drive Circuit Fault | View Details |
| E7 |
Display shows E7; unit stops and beeps when dirty water tank is not visibly full.
|
Dirty Water Tank Level Sensor Fault | View Details |
| E8 |
Display shows E8; unit will not run when the handle is folded or in certain positions.
|
Tilt or Position Sensor Fault | View Details |
| E9 |
Display shows E9; unit beeps and shuts down shortly after startup, often when used on an incline.
|
Tilt/Overturn Protection Activated | View Details |
| – |
Brush roller does not spin, but suction and spray work normally.
|
Brush Drive Failure | View Details |
| – |
Brush roller spins intermittently or stops when pressed against the carpet.
|
Brush Overload or Weak Drive | View Details |
| – |
Carpet cleaner does not pick up dirty water; carpets remain very wet after multiple passes.
|
Poor Suction / Recovery Performance | View Details |
| – |
Carpet cleaner is extremely loud or makes grinding/screeching noises during operation.
|
Vacuum Motor or Brush Bearing Noise | View Details |
| – |
Carpet cleaner leaves a bad or musty smell during operation.
|
Odor from Dirty Water System or Mold Growth | View Details |
| – |
Carpet cleaner leaves streaks or lines of dirt on the carpet after cleaning.
|
Uneven Brush or Spray Pattern | View Details |
| – |
Carpet cleaner moves very hard or wheels do not roll smoothly.
|
Wheel or Axle Binding | View Details |
| – |
Dirty water tank does not fill even though solution is being sprayed.
|
No Recovery / Suction Loss | View Details |
| – |
Excessive foam builds up in the dirty water tank and may enter the motor protection area.
|
Foaming / Detergent Overuse | View Details |
| – |
Fresh water tank empties very quickly and carpets are overly saturated.
|
Excessive Solution Flow | View Details |
| – |
Handle or hose connection leaks water during use.
|
External Hose or Coupling Leak | View Details |
| – |
Handle trigger feels loose or does not activate spray.
|
Mechanical Trigger or Valve Failure | View Details |
| – |
Heated Kärcher carpet cleaner does not heat water, but otherwise operates normally.
|
No Water Heating | View Details |
| – |
No water or detergent sprays from the floor nozzle when the trigger is pressed.
|
No Solution Spray | View Details |
| – |
Solution drips from spray jets even when trigger is not pressed.
|
Leaking Solution Valve or Residual Pressure | View Details |
| – |
Strong burning smell during operation, sometimes accompanied by smoke.
|
Electrical Overheating or Motor Failure | View Details |
| – |
Unit leaves water trails when moved between cleaning passes.
|
Residual Drip from Nozzle or Poor Shutoff | View Details |
| – |
Unit operates but performance is weak after long storage.
|
General Degradation After Storage | View Details |
| – |
Unit trips the household circuit breaker or RCD when switched on.
|
Electrical Short or Earth Leakage | View Details |
| – |
Unit turns on but shuts off after a few seconds of use.
|
Thermal or Overcurrent Protection Trip | View Details |
| – |
Unit vibrates excessively or feels unstable during operation.
|
Mechanical Imbalance or Loose Components | View Details |
| – |
Unit will not turn on at all; no lights or sounds.
|
Complete Power Loss | View Details |
| – |
Water leaks from the bottom of the Kärcher carpet cleaner during use.
|
Base Leak / Internal Hose Leak | View Details |
| – |
Water leaks from the front or sides of the floor nozzle while cleaning.
|
Floor Nozzle Seal or Jet Leak | View Details |
No matching codes found
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