Gtech
Gtech Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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BATTERY_LED_1_FLASH
Only the first LED on the battery flashes repeatedly when on the charger; battery never progresses to higher LEDs.
Battery Pack Deep Discharge or Cell Imbalance
BATTERY_LED_ALL_FLASH
All LEDs on the battery flash together when placed on the charger; vacuum will not run.
Battery Pack Fault Lockout
BRUSH_LED_GREEN_FLASH
Green LED on the floor head flashes but brush bar does not rotate; suction is present.
Brush Motor Power or Connection Fault
BRUSH_LED_RED
Red LED on the motorised floor head; brush bar stops spinning while suction continues.
Brush Bar Overload Protection
CHARGER_LED_FLASHING_RED
Charger LED flashes red when battery is inserted; charging does not proceed.
Charger Detecting Battery Fault
CHARGER_LED_NO_LIGHT
No LED on the charger or battery when plugged in; battery does not charge.
Charger Power Failure
GREEN_FLASH_FAST
Fast flashing green LED on the handle when trigger is pulled; motor does not run.
Battery Not Recognised or Communication Fault
GREEN_FLASH_SLOW
Slow pulsing green LED while vacuum is running; suction seems reduced.
Eco or Low Power Mode Indication
HANDLE_LED_AMBER
Solid amber LED on the handle during use; vacuum stops after a short period.
Battery Temperature Warning
RED_FLASH_1
Single slow red flash on the handle LED when trigger is pulled; motor does not start.
Battery Pack Undervoltage Protection
RED_FLASH_2
Two quick red flashes on the handle LED when trigger is pulled; motor attempts to start then stops immediately.
Battery Overcurrent or Internal Pack Fault
RED_FLASH_3
Three red flashes on the handle LED and no suction; unit stops within 1–2 seconds of starting.
Motor Overload or Motor Controller Protection
RED_FLASH_4
Four red flashes on the handle LED; vacuum will not start even with a charged battery.
Overtemperature Protection or Thermal Cut‑Out Tripped
Symptom
Battery drains very quickly (only a few minutes of runtime) even on low power.
Battery Capacity Loss
Symptom
Battery will not latch securely into the vacuum; it feels loose or falls out.
Battery Latch or Housing Damage
Symptom
Brush bar does not spin on carpet but spins freely by hand when vacuum is off.
Brush Drive Failure Under Load
Symptom
Dust and debris escape from joints or around the bin during use.
Air Leak at Bin or Seal Failure
Symptom
Trigger feels loose or does not spring back; vacuum may not start or stops intermittently.
Trigger Mechanism or Switch Failure
Symptom
Vacuum cuts out when using powered accessories (e.g., mini motorised tool) but works with standard tools.
Accessory Motor Overload or Connection Fault
Symptom
Vacuum emits a burning smell or hot plastic smell during or after use.
Overheating Motor or Brush Drive
Symptom
Vacuum has very weak suction but the motor sounds normal.
Airflow Restriction or Seal Leak
Symptom
Vacuum intermittently loses suction or power when the extension tube is twisted or moved.
Intermittent Electrical or Airflow Connection in Tube
Symptom
Vacuum leaves lines of debris behind and does not pick up well from carpets.
Poor Agitation or Blocked Nozzle
Symptom
Vacuum makes a rattling or grinding noise from the floor head when in use.
Brush Bar or Gearbox Damage
Symptom
Vacuum motor pulses up and down in speed repeatedly instead of running smoothly.
Motor Control or Airflow Regulation Issue
Symptom
Vacuum produces a musty or dusty smell when running.
Contaminated Filters or Bin
Symptom
Vacuum runs but makes a loud high‑pitched whine or screeching noise.
Motor Bearing Wear or Air Leak
Symptom
Vacuum runs but stops when tilted or when the floor head is raised off the floor.
Position or Safety Switch Activation
Symptom
Vacuum runs for only a few seconds then stops; can be restarted but cuts out repeatedly.
Thermal Cut‑Out Cycling
Symptom
Vacuum shuts off when bin is removed and does not restart properly when bin is refitted.
Bin Presence or Safety Interlock Fault
Symptom
Vacuum vibrates excessively or feels unstable in the hand during use.
Imbalanced Brush Bar or Debris Build‑Up
Symptom
Vacuum will not charge when docked in a Gtech charging stand or wall dock, but charges directly from the charger.
Docking Station or Stand Connection Fault
Symptom
Vacuum will not start at all; no lights, no sound, even with a charged battery.
No Power / Dead Unit
Symptom
Vacuum works normally on low power but cuts out or shows error lights when switched to max power.
High‑Load Overcurrent or Battery Limitation
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| BATTERY_LED_1_FLASH |
Only the first LED on the battery flashes repeatedly when on the charger; battery never progresses to higher LEDs.
|
Battery Pack Deep Discharge or Cell Imbalance | View Details |
| BATTERY_LED_ALL_FLASH |
All LEDs on the battery flash together when placed on the charger; vacuum will not run.
|
Battery Pack Fault Lockout | View Details |
| BRUSH_LED_GREEN_FLASH |
Green LED on the floor head flashes but brush bar does not rotate; suction is present.
|
Brush Motor Power or Connection Fault | View Details |
| BRUSH_LED_RED |
Red LED on the motorised floor head; brush bar stops spinning while suction continues.
|
Brush Bar Overload Protection | View Details |
| CHARGER_LED_FLASHING_RED |
Charger LED flashes red when battery is inserted; charging does not proceed.
|
Charger Detecting Battery Fault | View Details |
| CHARGER_LED_NO_LIGHT |
No LED on the charger or battery when plugged in; battery does not charge.
|
Charger Power Failure | View Details |
| GREEN_FLASH_FAST |
Fast flashing green LED on the handle when trigger is pulled; motor does not run.
|
Battery Not Recognised or Communication Fault | View Details |
| GREEN_FLASH_SLOW |
Slow pulsing green LED while vacuum is running; suction seems reduced.
|
Eco or Low Power Mode Indication | View Details |
| HANDLE_LED_AMBER |
Solid amber LED on the handle during use; vacuum stops after a short period.
|
Battery Temperature Warning | View Details |
| RED_FLASH_1 |
Single slow red flash on the handle LED when trigger is pulled; motor does not start.
|
Battery Pack Undervoltage Protection | View Details |
| RED_FLASH_2 |
Two quick red flashes on the handle LED when trigger is pulled; motor attempts to start then stops immediately.
|
Battery Overcurrent or Internal Pack Fault | View Details |
| RED_FLASH_3 |
Three red flashes on the handle LED and no suction; unit stops within 1–2 seconds of starting.
|
Motor Overload or Motor Controller Protection | View Details |
| RED_FLASH_4 |
Four red flashes on the handle LED; vacuum will not start even with a charged battery.
|
Overtemperature Protection or Thermal Cut‑Out Tripped | View Details |
| – |
Battery drains very quickly (only a few minutes of runtime) even on low power.
|
Battery Capacity Loss | View Details |
| – |
Battery will not latch securely into the vacuum; it feels loose or falls out.
|
Battery Latch or Housing Damage | View Details |
| – |
Brush bar does not spin on carpet but spins freely by hand when vacuum is off.
|
Brush Drive Failure Under Load | View Details |
| – |
Dust and debris escape from joints or around the bin during use.
|
Air Leak at Bin or Seal Failure | View Details |
| – |
Trigger feels loose or does not spring back; vacuum may not start or stops intermittently.
|
Trigger Mechanism or Switch Failure | View Details |
| – |
Vacuum cuts out when using powered accessories (e.g., mini motorised tool) but works with standard tools.
|
Accessory Motor Overload or Connection Fault | View Details |
| – |
Vacuum emits a burning smell or hot plastic smell during or after use.
|
Overheating Motor or Brush Drive | View Details |
| – |
Vacuum has very weak suction but the motor sounds normal.
|
Airflow Restriction or Seal Leak | View Details |
| – |
Vacuum intermittently loses suction or power when the extension tube is twisted or moved.
|
Intermittent Electrical or Airflow Connection in Tube | View Details |
| – |
Vacuum leaves lines of debris behind and does not pick up well from carpets.
|
Poor Agitation or Blocked Nozzle | View Details |
| – |
Vacuum makes a rattling or grinding noise from the floor head when in use.
|
Brush Bar or Gearbox Damage | View Details |
| – |
Vacuum motor pulses up and down in speed repeatedly instead of running smoothly.
|
Motor Control or Airflow Regulation Issue | View Details |
| – |
Vacuum produces a musty or dusty smell when running.
|
Contaminated Filters or Bin | View Details |
| – |
Vacuum runs but makes a loud high‑pitched whine or screeching noise.
|
Motor Bearing Wear or Air Leak | View Details |
| – |
Vacuum runs but stops when tilted or when the floor head is raised off the floor.
|
Position or Safety Switch Activation | View Details |
| – |
Vacuum runs for only a few seconds then stops; can be restarted but cuts out repeatedly.
|
Thermal Cut‑Out Cycling | View Details |
| – |
Vacuum shuts off when bin is removed and does not restart properly when bin is refitted.
|
Bin Presence or Safety Interlock Fault | View Details |
| – |
Vacuum vibrates excessively or feels unstable in the hand during use.
|
Imbalanced Brush Bar or Debris Build‑Up | View Details |
| – |
Vacuum will not charge when docked in a Gtech charging stand or wall dock, but charges directly from the charger.
|
Docking Station or Stand Connection Fault | View Details |
| – |
Vacuum will not start at all; no lights, no sound, even with a charged battery.
|
No Power / Dead Unit | View Details |
| – |
Vacuum works normally on low power but cuts out or shows error lights when switched to max power.
|
High‑Load Overcurrent or Battery Limitation | View Details |
No matching codes found
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