Café Refrigerators Error Codes

88 88

All segments (88 88) lit on Café refrigerator display; controls unresponsive or stuck.

Control Panel Initialization or Self-Test Display

CC

CC error code on Café refrigerator; indicates communication error between user interface and main control or between boards.

Control Board Communication Failure

CF

CF error code on Café refrigerator; often indicates condenser fan or communication fault related to cooling system.

Condenser Fan or Control Feedback Fault

CI

CI error code on Café refrigerator with integrated ice maker; ice production stops or is very low.

Ice Maker Communication or Function Fault

dE

dE or door error displayed; Café refrigerator beeps and may not cool properly because a door is detected as open even when closed.

Door Switch or Door Position Detection Fault

dF

dF error code indicating defrost sensor or defrost cycle fault on Café refrigerator.

Defrost Sensor / Thermistor Fault

dH

dH or defrost heater error on Café refrigerator; unit may show warm temperatures or excessive frost on evaporator.

Defrost Heater or Defrost Circuit Failure

ER CO

ER CO or communication error on some Café models; display may be erratic and cooling may stop.

Communication Error Between Main and Display Boards

ER dS

ER dS or defrost sensor error on some Café refrigerators; excessive frost may form on the evaporator.

Defrost Sensor Error

ER IF

ER IF or ice fan error on some Café French-door models; ice production and dispensing may be affected.

Ice Room Fan Motor Error

FE

FE error code on Café refrigerator; indicates freezer temperature fault (too warm or sensor issue).

Freezer Compartment Temperature Fault

FF

Refrigerator compartment too warm while freezer may be normal; FF error shows on Café refrigerator display or via SmartHQ app.

Fresh Food Compartment Temperature Fault

HRS

HRS or HRS mode displayed; refrigerator appears stuck in showroom/demo mode and does not cool.

Demo Mode (Showroom Mode) Active

IF

IF error code displayed; ice fan or ice compartment not cooling properly on Café French-door models with in-door ice.

Ice Compartment Fan Failure

LE

LE or leak error reported via SmartHQ or on display; may be associated with water under or around the Café refrigerator.

Leak Detection or Water System Fault

PF

PF code displayed on Café refrigerator indicating a recent power failure; unit may have warmed slightly during outage.

Power Failure Event Detected

SY CE

SY CE or communication error on some Café/GE-based control platforms; display may be blank or show error and cooling may stop.

Serial Communication Error Between Boards

SY EF

SY EF or similar fan error code (on some Café/GE-derived platforms); refrigerator may be warm and noisy.

Evaporator Fan Motor Failure

tC

tC or turbo cool indicator flashing abnormally; refrigerator may run continuously or not respond to temperature changes.

Turbo Cool Function or Sensor Fault

tF

tF or turbo freeze indicator flashing abnormally; freezer may run excessively cold or not respond to setpoint changes.

Turbo Freeze Function or Sensor Fault

Symptom

Bad odor inside Café refrigerator even after removing spoiled food.

Persistent Odor Contamination

Symptom

Café refrigerator Wi-Fi / SmartHQ connectivity not working; cannot connect to app.

Wi-Fi Module or Network Connectivity Issue

Symptom

Clicking noise and no cooling; compressor attempts to start repeatedly but shuts off.

Compressor Start Failure

Symptom

Condensation or moisture on exterior door surfaces or between French doors.

Door Mullion Heater or Ambient Humidity Issue

Symptom

Door alarm sounding even when doors appear closed.

False Door-Open Detection

Symptom

Freezer cold but fresh food section warm; items in refrigerator compartment spoiling while freezer seems normal.

Airflow Restriction Between Freezer and Fresh Food

Symptom

Freezer warm but refrigerator section still somewhat cool; ice cream soft, ice cubes melting.

Freezer Evaporator or Sealed System Underperformance

Symptom

Frost buildup on food and walls inside freezer compartment.

Excess Moisture Ingress or Defrost Issue

Symptom

Ice buildup on back wall of freezer and poor cooling in both compartments.

Defrost System Failure

Symptom

Ice cubes are small, hollow, or cloudy; Café refrigerator ice maker output is weak.

Insufficient Water Fill to Ice Maker

Symptom

Ice maker not making ice; Café refrigerator otherwise cools normally.

Ice Maker Production Failure

Symptom

Interior lights not working but refrigerator cools normally.

Lighting Circuit or LED Module Failure

Symptom

Loud buzzing or humming noise from back of Café refrigerator.

Compressor or Condenser Fan Noise

Symptom

Loud fan noise from inside freezer or fresh food section, often a grinding or scraping sound.

Evaporator Fan Obstruction or Failure

Symptom

Rattling or knocking noise when compressor starts or stops.

Compressor or Tubing Vibration

Symptom

Refrigerator not cooling at all; both fresh food and freezer sections warm, interior lights work but no cooling.

Compressor or Sealed System Not Running

Symptom

Refrigerator not running at all; display off, no lights, no fans.

No Power to Refrigerator

Symptom

Refrigerator runs constantly and is too cold; food freezing in fresh food section.

Temperature Sensing or Control Fault

Symptom

Refrigerator vibrating excessively or making thumping noises during normal operation.

Cabinet Vibration and Leveling Issue

Symptom

Warm air or condensation around door gaskets; doors not sealing properly.

Door Gasket Seal Failure

Symptom

Water dispenser not working; no water flows from Café refrigerator dispenser, but ice may still be produced.

Dispenser Water Flow Restriction or Control Fault

Symptom

Water leaking inside refrigerator; puddles under crisper drawers or from ceiling of fresh food section.

Clogged Defrost Drain or Internal Leak

Symptom

Water leaking onto floor from under Café refrigerator.

External Leak from Drain or Water System