Sage
Sage Air Fryers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Air fryer will not start and displays E1 shortly after pressing the Start button.
NTC temperature sensor open circuit
E10
E10 appears and the unit shuts off shortly after starting, often accompanied by a loud fan noise change.
Overheat due to blocked airflow / fan speed reduction
E2
Air fryer stops heating and displays E2 during preheat or cooking.
NTC temperature sensor short circuit / over‑temperature detection
E3
Display shows E3 and the unit will not heat, fan may still run.
Over‑temperature safety trip / thermal fuse open
E4
E4 appears on the display and the unit shuts down shortly after starting a cook cycle.
Heater circuit fault / open heating element
E5
E5 error appears and the air fryer will not start or stops mid‑cycle.
Fan motor fault / tachometer error
E6
E6 is displayed and the unit beeps, refusing to start a cooking program.
Door / basket position switch fault
E7
E7 appears intermittently, often when the unit is first plugged in or after a power cut.
Low or unstable input voltage / power supply fault
E8
E8 error appears and the display backlight may flicker or go blank during operation.
Control board communication / MCU fault
E9
E9 is displayed and the unit will not respond to touch inputs.
Touch panel / keypad failure
Symptom
Air fryer does not power on at all, no lights or display.
No power / mains input failure
Symptom
Air fryer heats but never reaches set temperature; cooking is consistently underdone.
Temperature regulation error / sensor drift
Symptom
Air fryer overheats, burning food even at moderate settings.
Temperature control runaway / sensor not reading
Symptom
Basket is difficult to insert or remove; it jams or scrapes.
Basket rail deformation / latch misalignment
Symptom
Basket will not lock in place; unit reports door/basket open or will not start.
Basket latch or switch actuator failure
Symptom
Burning smell or smoke from the air fryer during use.
Overheating of residues / wiring insulation
Symptom
Buttons or touch areas respond intermittently or activate by themselves.
Capacitive touch interference / panel fault
Symptom
Condensation or water droplets collecting under or around the air fryer.
Steam condensation / drainage path issue
Symptom
Display is very dim or flickers during operation.
Display backlight or power rail instability
Symptom
Display lights up but the Start button does nothing, unit will not begin cooking.
User interface input failure / logic lockup
Symptom
Display shows random segments or unreadable characters.
Display driver or connection fault
Symptom
Fan is very loud, rattling, or grinding during operation.
Convection fan mechanical wear / imbalance
Symptom
Fan never stops running after cooking has finished until the unit is unplugged.
Stuck fan relay / control logic fault
Symptom
Fan runs at maximum speed constantly, even at low temperature settings.
Fan speed control failure
Symptom
Interior light (if fitted) does not turn on, but unit otherwise works normally.
Cavity lamp failure
Symptom
Non‑stick coating on basket is peeling or flaking.
Coating degradation / mechanical damage
Symptom
Oil or grease leaking from the bottom of the air fryer onto the countertop.
Basket or pan seal failure / overflow
Symptom
Persistent electrical burning smell even with a clean interior.
Electrical overheating / component failure
Symptom
Preheat takes significantly longer than specified in the manual.
Reduced heating performance / partial element failure
Symptom
Timer counts down but heater and fan never start.
Output drive failure / safety interlock not engaging
Symptom
Unit beeps repeatedly and cancels cooking when the basket is shaken or moved slightly.
Over‑sensitive basket detection / intermittent switch contact
Symptom
Unit emits a high‑pitched whining or buzzing noise from the control area.
Switch‑mode power supply noise / coil whine
Symptom
Unit emits a metallic clicking or popping sound from the heater area during use.
Thermal expansion noise / loose heater bracket
Symptom
Unit powers on and fan runs, but there is no heat and food remains uncooked.
Heating element not energizing
Symptom
Unit shuts off randomly during cooking and may restart after cooling.
Thermal protection trip / intermittent power loss
Symptom
Unit trips the household circuit breaker or RCD when starting.
Short circuit or earth leakage
Symptom
Unit vibrates excessively or moves on the countertop during use.
Mechanical imbalance / fan or motor vibration
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Air fryer will not start and displays E1 shortly after pressing the Start button.
|
NTC temperature sensor open circuit | View Details |
| E10 |
E10 appears and the unit shuts off shortly after starting, often accompanied by a loud fan noise change.
|
Overheat due to blocked airflow / fan speed reduction | View Details |
| E2 |
Air fryer stops heating and displays E2 during preheat or cooking.
|
NTC temperature sensor short circuit / over‑temperature detection | View Details |
| E3 |
Display shows E3 and the unit will not heat, fan may still run.
|
Over‑temperature safety trip / thermal fuse open | View Details |
| E4 |
E4 appears on the display and the unit shuts down shortly after starting a cook cycle.
|
Heater circuit fault / open heating element | View Details |
| E5 |
E5 error appears and the air fryer will not start or stops mid‑cycle.
|
Fan motor fault / tachometer error | View Details |
| E6 |
E6 is displayed and the unit beeps, refusing to start a cooking program.
|
Door / basket position switch fault | View Details |
| E7 |
E7 appears intermittently, often when the unit is first plugged in or after a power cut.
|
Low or unstable input voltage / power supply fault | View Details |
| E8 |
E8 error appears and the display backlight may flicker or go blank during operation.
|
Control board communication / MCU fault | View Details |
| E9 |
E9 is displayed and the unit will not respond to touch inputs.
|
Touch panel / keypad failure | View Details |
| – |
Air fryer does not power on at all, no lights or display.
|
No power / mains input failure | View Details |
| – |
Air fryer heats but never reaches set temperature; cooking is consistently underdone.
|
Temperature regulation error / sensor drift | View Details |
| – |
Air fryer overheats, burning food even at moderate settings.
|
Temperature control runaway / sensor not reading | View Details |
| – |
Basket is difficult to insert or remove; it jams or scrapes.
|
Basket rail deformation / latch misalignment | View Details |
| – |
Basket will not lock in place; unit reports door/basket open or will not start.
|
Basket latch or switch actuator failure | View Details |
| – |
Burning smell or smoke from the air fryer during use.
|
Overheating of residues / wiring insulation | View Details |
| – |
Buttons or touch areas respond intermittently or activate by themselves.
|
Capacitive touch interference / panel fault | View Details |
| – |
Condensation or water droplets collecting under or around the air fryer.
|
Steam condensation / drainage path issue | View Details |
| – |
Display is very dim or flickers during operation.
|
Display backlight or power rail instability | View Details |
| – |
Display lights up but the Start button does nothing, unit will not begin cooking.
|
User interface input failure / logic lockup | View Details |
| – |
Display shows random segments or unreadable characters.
|
Display driver or connection fault | View Details |
| – |
Fan is very loud, rattling, or grinding during operation.
|
Convection fan mechanical wear / imbalance | View Details |
| – |
Fan never stops running after cooking has finished until the unit is unplugged.
|
Stuck fan relay / control logic fault | View Details |
| – |
Fan runs at maximum speed constantly, even at low temperature settings.
|
Fan speed control failure | View Details |
| – |
Interior light (if fitted) does not turn on, but unit otherwise works normally.
|
Cavity lamp failure | View Details |
| – |
Non‑stick coating on basket is peeling or flaking.
|
Coating degradation / mechanical damage | View Details |
| – |
Oil or grease leaking from the bottom of the air fryer onto the countertop.
|
Basket or pan seal failure / overflow | View Details |
| – |
Persistent electrical burning smell even with a clean interior.
|
Electrical overheating / component failure | View Details |
| – |
Preheat takes significantly longer than specified in the manual.
|
Reduced heating performance / partial element failure | View Details |
| – |
Timer counts down but heater and fan never start.
|
Output drive failure / safety interlock not engaging | View Details |
| – |
Unit beeps repeatedly and cancels cooking when the basket is shaken or moved slightly.
|
Over‑sensitive basket detection / intermittent switch contact | View Details |
| – |
Unit emits a high‑pitched whining or buzzing noise from the control area.
|
Switch‑mode power supply noise / coil whine | View Details |
| – |
Unit emits a metallic clicking or popping sound from the heater area during use.
|
Thermal expansion noise / loose heater bracket | View Details |
| – |
Unit powers on and fan runs, but there is no heat and food remains uncooked.
|
Heating element not energizing | View Details |
| – |
Unit shuts off randomly during cooking and may restart after cooling.
|
Thermal protection trip / intermittent power loss | View Details |
| – |
Unit trips the household circuit breaker or RCD when starting.
|
Short circuit or earth leakage | View Details |
| – |
Unit vibrates excessively or moves on the countertop during use.
|
Mechanical imbalance / fan or motor vibration | View Details |
No matching codes found
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