Redmond
Redmond Multicookers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Multicooker will not start a program; display shows E1 shortly after pressing Start.
Bottom Temperature Sensor (NTC) Open Circuit
E2
Multicooker stops heating and displays E2 during preheat or cooking.
Bottom Temperature Sensor (NTC) Short Circuit
E3
Display shows E3 and cooking does not start or stops shortly after starting.
Overtemperature Protection Triggered (Bottom Sensor Overheat)
E4
Multicooker beeps and shows E4; unit may not heat or stops mid-cycle.
Upper Lid Temperature Sensor Fault
E5
E5 appears during pressure or high-temperature programs; cooker stops heating and may beep continuously.
Overpressure / Overheat Protection (Pressure Models)
E6
Display shows E6 and the cooker refuses to start pressure or high-heat programs.
Pressure Sensor Circuit Fault
E7
E7 error appears; cooker may not detect lid position correctly and refuses to start pressure programs.
Lid Lock / Lid Position Sensor Fault
E8
E8 appears and the cooker stops heating; sometimes accompanied by a burning smell before shutdown.
Heating Element Overcurrent / Short Circuit Protection
E9
E9 error on display; cooker powers on but cannot start any program.
Internal Control Board Fault / EEPROM Error
Err
Display shows 'Err' or 'Error' and beeps; no specific numeric code is given.
Generic System Error / Self-Test Failure
H1
Display shows H1 and the cooker does not heat properly.
High Temperature Detected at Start (Dry Pot Protection)
H2
H2 error appears; cooker may heat weakly or not at all.
Low Temperature / Sensor Range Error
Lid
Display shows 'Lid' or a lid icon; cooker refuses to start pressure or certain programs.
Lid Not Closed / Lid Detection Error
P1
P1 error appears on pressure-capable models; cooker does not build pressure.
Pressure Not Reached Within Time Limit
P2
P2 error appears; cooker aborts pressure program shortly after starting.
Abnormal Pressure Drop / Sensor Discrepancy
U1
U1 or similar code appears; cooker does not respond to button presses correctly.
Keypad / Touch Panel Communication Error
Symptom
Buttons or touch controls do not respond, or respond intermittently.
Keypad / Touch Panel Failure
Symptom
Display is dim, flickering, or some segments are missing, but cooker otherwise works.
Display Module or Backlight Degradation
Symptom
Fan runs loudly or does not run at all on models with a cooling fan.
Cooling Fan Failure
Symptom
Inner pot coating is peeling or scratched; food sticks and burns easily.
Inner Pot Non-Stick Coating Degradation
Symptom
Inner pot does not sit flat; cooker reports lid or temperature errors intermittently.
Deformed Inner Pot or Heating Plate
Symptom
Keep Warm function overheats food, causing it to dry out or burn.
Keep Warm Temperature Control Fault
Symptom
Lid is stuck and will not open after cooking; float valve appears up.
Residual Pressure / Stuck Float Valve
Symptom
Metallic or rattling noise from inside the lid when opening or closing.
Loose Lid Components
Symptom
Multicooker does not power on at all; no lights or display when plugged in.
No Power / Dead Appliance
Symptom
Multicooker heats too much; food burns at the bottom even on normal programs.
Temperature Regulation Failure (Overheating)
Symptom
Multicooker powers on but does not heat; programs run but food remains raw.
Main Heating Element Failure
Symptom
Multicooker trips household circuit breaker or RCD when plugged in or when heating starts.
Electrical Short or Ground Fault
Symptom
Multicooker vibrates excessively or moves on the countertop during operation.
Mechanical Vibration / Imbalance
Symptom
Outer body of the multicooker becomes excessively hot to touch during operation.
Insulation or Thermal Shielding Degradation
Symptom
Persistent electrical or plastic burning smell from the base, even without visible residue on the plate.
Overheating Electrical Components
Symptom
Programs end too early; rice or other foods are undercooked even though the cycle completes.
Incorrect Temperature or Pressure Sensing (Premature Cycle Termination)
Symptom
Steam constantly escapes from the steam release valve even when set to sealing; pressure does not build.
Steam Release Valve Not Sealing
Symptom
Steam or water leaking from around the lid during pressure cooking; cooker struggles to reach or maintain pressure.
Lid Seal Leakage
Symptom
Strong burning smell during cooking, sometimes without visible smoke.
Residue Burning on Heating Plate or Inner Pot Exterior
Symptom
Unusual loud clicking, popping, or buzzing noise from the base during heating.
Abnormal Electrical or Mechanical Noise
Symptom
Water or condensation drips from the side or bottom of the multicooker during or after cooking.
Condensation Management / Gasket or Collector Issue
Symptom
Water or foam spurts out of the steam valve during cooking; food splatters on the lid.
Excessive Foaming / Anti-Block Shield Clogging
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Multicooker will not start a program; display shows E1 shortly after pressing Start.
|
Bottom Temperature Sensor (NTC) Open Circuit | View Details |
| E2 |
Multicooker stops heating and displays E2 during preheat or cooking.
|
Bottom Temperature Sensor (NTC) Short Circuit | View Details |
| E3 |
Display shows E3 and cooking does not start or stops shortly after starting.
|
Overtemperature Protection Triggered (Bottom Sensor Overheat) | View Details |
| E4 |
Multicooker beeps and shows E4; unit may not heat or stops mid-cycle.
|
Upper Lid Temperature Sensor Fault | View Details |
| E5 |
E5 appears during pressure or high-temperature programs; cooker stops heating and may beep continuously.
|
Overpressure / Overheat Protection (Pressure Models) | View Details |
| E6 |
Display shows E6 and the cooker refuses to start pressure or high-heat programs.
|
Pressure Sensor Circuit Fault | View Details |
| E7 |
E7 error appears; cooker may not detect lid position correctly and refuses to start pressure programs.
|
Lid Lock / Lid Position Sensor Fault | View Details |
| E8 |
E8 appears and the cooker stops heating; sometimes accompanied by a burning smell before shutdown.
|
Heating Element Overcurrent / Short Circuit Protection | View Details |
| E9 |
E9 error on display; cooker powers on but cannot start any program.
|
Internal Control Board Fault / EEPROM Error | View Details |
| Err |
Display shows 'Err' or 'Error' and beeps; no specific numeric code is given.
|
Generic System Error / Self-Test Failure | View Details |
| H1 |
Display shows H1 and the cooker does not heat properly.
|
High Temperature Detected at Start (Dry Pot Protection) | View Details |
| H2 |
H2 error appears; cooker may heat weakly or not at all.
|
Low Temperature / Sensor Range Error | View Details |
| Lid |
Display shows 'Lid' or a lid icon; cooker refuses to start pressure or certain programs.
|
Lid Not Closed / Lid Detection Error | View Details |
| P1 |
P1 error appears on pressure-capable models; cooker does not build pressure.
|
Pressure Not Reached Within Time Limit | View Details |
| P2 |
P2 error appears; cooker aborts pressure program shortly after starting.
|
Abnormal Pressure Drop / Sensor Discrepancy | View Details |
| U1 |
U1 or similar code appears; cooker does not respond to button presses correctly.
|
Keypad / Touch Panel Communication Error | View Details |
| – |
Buttons or touch controls do not respond, or respond intermittently.
|
Keypad / Touch Panel Failure | View Details |
| – |
Display is dim, flickering, or some segments are missing, but cooker otherwise works.
|
Display Module or Backlight Degradation | View Details |
| – |
Fan runs loudly or does not run at all on models with a cooling fan.
|
Cooling Fan Failure | View Details |
| – |
Inner pot coating is peeling or scratched; food sticks and burns easily.
|
Inner Pot Non-Stick Coating Degradation | View Details |
| – |
Inner pot does not sit flat; cooker reports lid or temperature errors intermittently.
|
Deformed Inner Pot or Heating Plate | View Details |
| – |
Keep Warm function overheats food, causing it to dry out or burn.
|
Keep Warm Temperature Control Fault | View Details |
| – |
Lid is stuck and will not open after cooking; float valve appears up.
|
Residual Pressure / Stuck Float Valve | View Details |
| – |
Metallic or rattling noise from inside the lid when opening or closing.
|
Loose Lid Components | View Details |
| – |
Multicooker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Appliance | View Details |
| – |
Multicooker heats too much; food burns at the bottom even on normal programs.
|
Temperature Regulation Failure (Overheating) | View Details |
| – |
Multicooker powers on but does not heat; programs run but food remains raw.
|
Main Heating Element Failure | View Details |
| – |
Multicooker trips household circuit breaker or RCD when plugged in or when heating starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Multicooker vibrates excessively or moves on the countertop during operation.
|
Mechanical Vibration / Imbalance | View Details |
| – |
Outer body of the multicooker becomes excessively hot to touch during operation.
|
Insulation or Thermal Shielding Degradation | View Details |
| – |
Persistent electrical or plastic burning smell from the base, even without visible residue on the plate.
|
Overheating Electrical Components | View Details |
| – |
Programs end too early; rice or other foods are undercooked even though the cycle completes.
|
Incorrect Temperature or Pressure Sensing (Premature Cycle Termination) | View Details |
| – |
Steam constantly escapes from the steam release valve even when set to sealing; pressure does not build.
|
Steam Release Valve Not Sealing | View Details |
| – |
Steam or water leaking from around the lid during pressure cooking; cooker struggles to reach or maintain pressure.
|
Lid Seal Leakage | View Details |
| – |
Strong burning smell during cooking, sometimes without visible smoke.
|
Residue Burning on Heating Plate or Inner Pot Exterior | View Details |
| – |
Unusual loud clicking, popping, or buzzing noise from the base during heating.
|
Abnormal Electrical or Mechanical Noise | View Details |
| – |
Water or condensation drips from the side or bottom of the multicooker during or after cooking.
|
Condensation Management / Gasket or Collector Issue | View Details |
| – |
Water or foam spurts out of the steam valve during cooking; food splatters on the lid.
|
Excessive Foaming / Anti-Block Shield Clogging | View Details |
No matching codes found
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