George Carpet Cleaners Error Codes

E01

Machine will not power on, no lights on the George control panel

Main Power Supply / PCB Protection Trip

E02

George powers on but suction motor does not start when switched to vacuum mode

Suction Motor Circuit Failure

E03

Pump does not run in wash mode, no solution spraying from wand or floor tool

Solution Pump Circuit Failure

E04

Overheat warning, machine cuts out after a few minutes of use and will not restart until cooled

Thermal Overload Trip

E05

Float / full tank indicator triggers prematurely, suction stops even when recovery tank is not full

Float Valve / Level Sensor Malfunction

E06

Brush motor error (on models with powered brush head), brush will not rotate

Brush Motor / Drive Fault

E07

Pump runs but no solution sprays from hand tool or floor wand

Solution Delivery Blockage

E08

Excessive foaming detected, suction weak and motor pitch changes

Foam / Detergent Overdose Protection

E09

Low solution flow warning, intermittent spray during operation

Restricted Solution Intake

E10

Suction motor runs but there is almost no suction at the hose or floor tool

Major Air Leak / Blocked Air Path

E11

GFCI / RCD trips when George is switched on

Earth Leakage / Short to Ground

E12

Pump very noisy or rattling, reduced solution output

Cavitating / Worn Solution Pump

E13

Motor speed fluctuates up and down during use

Unstable Motor Control / Voltage Supply Issue

E14

No power to powered hand tool (if using an electric turbo or brush tool from George accessory kit)

Accessory Power Outlet Fault

E15

Machine vibrates excessively when suction motor is running

Imbalanced Motor / Fan Assembly

E16

Burning smell from machine during operation

Overheating Motor / Electrical Insulation Breakdown

E17

Water leaking from base of machine during carpet extraction

Internal Solution Leak

E18

Water leaking from around recovery tank or lid during use

Recovery Tank Seal Failure

E19

Trigger on hand tool or wand is stiff or will not return

Mechanical Trigger / Valve Sticking

E20

Solution continues to drip from nozzle after releasing trigger

Non-Return Valve / Trigger Valve Not Sealing

Symptom

Carpets remain very wet after multiple passes

Poor Extraction / Inadequate Suction at Tool

Symptom

George will not start at all (no lights, no sound) – no error code displayed

Complete Power Loss

Symptom

Handle or hose gets unusually warm during extended use

Overheating Electrical / Restricted Airflow

Symptom

Hose detaches easily from machine during use

Worn Hose Cuff / Inlet Socket

Symptom

Machine is very loud compared to normal operation

Noisy Motor / Air Leak Resonance

Symptom

Machine leaves streaks or lines on carpet after cleaning

Uneven Solution Distribution / Extraction

Symptom

Machine shocks slightly when touched (static-like sensation)

Poor Earthing / Static Build-Up

Symptom

Machine trips its own resettable thermal cut-out frequently (if fitted)

Chronic Overheating

Symptom

No solution spraying from hand tool but floor tool works fine

Localised Blockage in Hand Tool Line

Symptom

Recovery tank does not fill even though solution is being sprayed

Loss of Suction to Recovery Tank

Symptom

Solution sprays continuously from floor tool even when trigger is not pressed

Stuck Open Solution Valve

Symptom

Solution tank difficult to remove or refit

Deformed Tank or Latch Mechanism

Symptom

Suction is weak even though the motor sounds normal

Reduced Airflow / Partial Blockage

Symptom

Switches feel loose or intermittent when toggled

Worn Rocker Switch Mechanism

Symptom

Unpleasant odour from machine or during use

Bacterial Growth / Stagnant Water

Symptom

Water or solution leaking from hose connections when spraying

Hose Coupling Seal Failure