Nice

Nice Garage Door Openers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Garage door will not move and control unit display shows E1 immediately after power‑up.
Mains Power Supply or Transformer Fault
E10
Nice opener shows E10 and refuses to operate after a power outage or surge.
Non‑Volatile Memory or Configuration Error
E11
E11 is displayed and the door opens but will not close using remote or wall button.
Open‑Only Mode or Close Command Inhibited by Safety Input
E12
Nice opener shows E12 and the motor runs briefly then stops with no door movement.
Drive Disengaged or Broken Chain/Belt Detection
E13
E13 appears and the door reverses immediately after touching the floor.
Over‑travel or Incorrect Close Limit Setting
E14
Nice opener shows E14 and the door opens partially then stops, often accompanied by beeps or flashing.
Battery Backup or Low Voltage Error (on models with backup battery)
E15
E15 is displayed and the opener behaves erratically after adding new accessories or modules.
Bus Communication or Accessory Module Error
E2
Nice garage door opener powers up but shows E2 and will not respond to open/close commands.
Photocell / Safety Beam Circuit Fault
E3
Display shows E3 and the door will not move or stops immediately after starting.
Limit Switch or Encoder Reference Fault
E4
Nice opener shows E4 and the motor does not run when a command is given.
Motor Overload or Overcurrent Protection Trip
E5
E5 appears on the Nice control unit and the door stops mid‑travel or will not start.
Obstruction or Safety Edge Fault
E6
Nice garage door opener shows E6 and remote controls do not operate the door, though the wall button may still work.
Radio Receiver or Antenna Fault
E7
Display shows E7 and the door only moves in one direction or stops unexpectedly.
Direction Input or Step‑by‑Step Command Fault
E8
Nice opener shows E8 and the courtesy light or flashing light output does not work correctly.
Auxiliary Output or Flashing Light Fault
E9
E9 appears and the door stops partway, often at the same position, or reverses unexpectedly.
Obstacle Detection / Force Calibration Error
Symptom
Door closes fully but then reopens a few seconds later without any command.
Automatic Reopen / Auto‑Close Misconfiguration
Symptom
Door closes then immediately reopens about 10–20 cm, without any error code on the Nice unit.
Over‑Sensitive Obstacle Detection / Force Setting Issue
Symptom
Door is extremely heavy to lift manually and the Nice opener struggles or stalls, especially when starting to move.
Unbalanced Door / Spring Failure
Symptom
Door is very noisy during operation: grinding, squealing, or banging sounds from the Nice opener or door hardware.
Excessive Mechanical Noise / Wear
Symptom
Door opens by itself or closes unexpectedly without any command from the user.
Unintended Activation / False Trigger
Symptom
Door opens normally but struggles or stalls when closing, even though no error code is displayed.
Closing Direction Mechanical Resistance
Symptom
Door stops halfway and cannot be moved further by the Nice opener, but can be moved manually with difficulty.
Door Binding / Structural Obstruction
Symptom
Door vibrates excessively or shakes the structure when opening or closing.
Excessive Vibration / Misalignment
Symptom
Garage door opens or closes only a short distance (e.g., 10–30 cm) and then stops without an error code.
Incorrect Travel Limits or Partial Travel Memory Loss
Symptom
Garage door starts to move then reverses immediately, with the Nice opener light flashing several times.
Photocell Obstruction or Misalignment
Symptom
Garage door will not open or close at all; no motor sound, but some LEDs on the Nice control unit may be lit.
No Response to Commands / Standby Only
Symptom
Keypad or key switch does not operate the Nice opener, but wall button and remotes work.
External Access Control Failure
Symptom
Nice garage door opener motor runs but the door does not move, or moves only slightly then stops.
Drive Disengaged or Slipping
Symptom
Nice opener beeps or flashes a specific pattern but shows no alphanumeric error code; operation is limited.
Service Reminder or Minor Fault Indication
Symptom
Nice opener intermittently stops responding to all controls until power is cycled.
Intermittent Logic Lockup / Overheating
Symptom
Nice opener light flashes but the motor does not run; a clicking sound may be heard from the control unit.
Motor Start Failure / Relay Operation Only
Symptom
Nice opener’s courtesy light does not turn on at all, even though the door operates normally.
Courtesy Light Failure
Symptom
Nice opener’s flashing light or warning light stays on continuously or never flashes during movement.
Warning Light Control Fault
Symptom
Remote controls have very short range or only work when very close to the Nice opener.
Poor Radio Reception
Symptom
Wall push button does nothing, but remote controls still operate the Nice opener.
Wall Control Circuit Failure
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