Antarctic Star
Antarctic Star Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ADD
Display shows ADD or water droplet icon; unit beeps and stops making ice
Low Water Level Condition
E1
Ice maker stops and displays E1; unit powers on but does not start ice-making cycle
Ambient Temperature Sensor Failure
E10
E10 displayed; unit may not respond to button presses or behaves erratically
Control Panel / Keypad Communication Error
E2
E2 displayed; ice maker runs briefly then stops, or never starts ice harvest
Evaporator Temperature Sensor / Ice Tray Sensor Failure
E3
E3 error; ice maker stops mid-cycle, often during ice release or harvest
Ice Full / Bin Level Sensor Fault
E4
E4 displayed; unit powers on but compressor and fan do not start
Compressor Overload / High Temperature Protection
E5
E5 error; ice maker stops and may beep; water in reservoir but no ice production
Water Pump Failure or Water Flow Error
E6
E6 displayed; unit may start but quickly stops, often with unusual ice size or incomplete cubes
Ice Thickness Sensor / Probe Error
E7
E7 error; fan may run but compressor does not start or stops quickly
Compressor Current / Overload Detection Error
E8
E8 displayed; unit may beep and stop, often associated with water supply issues
Water Level Sensor / Float Switch Error
E9
E9 error; ice maker stops and may have water remaining in tray or reservoir
Drain Pump / Drainage Error (for models with drain pump or self-clean function)
ICE FULL
Display shows ICE FULL or ice-full icon even when bin is empty; unit will not make ice
False Ice Bin Full Detection
Symptom
Circulation pump runs loudly but little or no water flows over the evaporator
Water Flow Restriction
Symptom
Condenser fan does not run; compressor overheats or unit shuts down
Condenser Fan Failure
Symptom
Display and lights work but buttons do not respond or respond intermittently
Keypad / Button Failure
Symptom
Display is dim, flickering, or partially unreadable
Display Module / Backlight Failure
Symptom
Display shows normal operation but no water is drawn from an external water line (on plumbed models)
Water Inlet Valve Failure
Symptom
Evaporator plate ices up excessively; thick frost buildup, ice does not release properly
Defrost / Harvest Failure
Symptom
Ice cubes are very small, hollow, or melt quickly in the bin
Improper Ice Formation / Thin Ice
Symptom
Ice cubes stick together in large clumps in the bin
Ice Clumping / Poor Storage Conditions
Symptom
Ice has a bad taste or odor; cloudy or discolored cubes
Water Quality / Contamination Issue
Symptom
Ice maker does not power on at all; no lights or display
No Power / Dead Unit
Symptom
Ice maker exterior becomes unusually hot to the touch
Overheating Cabinet / Poor Heat Rejection
Symptom
Ice maker is very noisy during operation; rattling, grinding, or buzzing sounds
Mechanical Noise / Vibration Issue
Symptom
Ice maker produces ice very slowly; long time between batches
Reduced Cooling Efficiency
Symptom
Ice maker runs but produces no ice; evaporator plate does not get cold
Loss of Refrigerant / Sealed System Failure
Symptom
Ice maker runs continuously and never stops even when bin is full; ice overflows
Ice Full Sensor Not Detecting
Symptom
Ice maker starts a cycle then stops after a few minutes without making ice
Cycle Interruption / Protection Trip
Symptom
Ice maker turns off by itself before bin is full; intermittent shutdown
Premature Ice Full Detection / Overheat Protection
Symptom
Self-clean or cleaning cycle will not start or stops immediately
Cleaning Cycle Control Fault
Symptom
Unit displays lights but compressor and fan cycle on and off rapidly
Control Board Relay Chatter / Power Regulation Issue
Symptom
Unit emits a burning or electrical smell during operation
Overheating Electrical Component
Symptom
Unit powers on but does not make any ice; compressor and fan never start
Compressor Circuit Not Engaging
Symptom
Unit trips the household breaker or GFCI when turned on
Electrical Short / Ground Fault
Symptom
Water leaking from bottom or sides of the ice maker onto the counter or floor
External Water Leak
Symptom
Water leaking inside the unit; ice basket fills with water or slushy ice
Internal Water Overflow / Misrouting
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ADD |
Display shows ADD or water droplet icon; unit beeps and stops making ice
|
Low Water Level Condition | View Details |
| E1 |
Ice maker stops and displays E1; unit powers on but does not start ice-making cycle
|
Ambient Temperature Sensor Failure | View Details |
| E10 |
E10 displayed; unit may not respond to button presses or behaves erratically
|
Control Panel / Keypad Communication Error | View Details |
| E2 |
E2 displayed; ice maker runs briefly then stops, or never starts ice harvest
|
Evaporator Temperature Sensor / Ice Tray Sensor Failure | View Details |
| E3 |
E3 error; ice maker stops mid-cycle, often during ice release or harvest
|
Ice Full / Bin Level Sensor Fault | View Details |
| E4 |
E4 displayed; unit powers on but compressor and fan do not start
|
Compressor Overload / High Temperature Protection | View Details |
| E5 |
E5 error; ice maker stops and may beep; water in reservoir but no ice production
|
Water Pump Failure or Water Flow Error | View Details |
| E6 |
E6 displayed; unit may start but quickly stops, often with unusual ice size or incomplete cubes
|
Ice Thickness Sensor / Probe Error | View Details |
| E7 |
E7 error; fan may run but compressor does not start or stops quickly
|
Compressor Current / Overload Detection Error | View Details |
| E8 |
E8 displayed; unit may beep and stop, often associated with water supply issues
|
Water Level Sensor / Float Switch Error | View Details |
| E9 |
E9 error; ice maker stops and may have water remaining in tray or reservoir
|
Drain Pump / Drainage Error (for models with drain pump or self-clean function) | View Details |
| ICE FULL |
Display shows ICE FULL or ice-full icon even when bin is empty; unit will not make ice
|
False Ice Bin Full Detection | View Details |
| – |
Circulation pump runs loudly but little or no water flows over the evaporator
|
Water Flow Restriction | View Details |
| – |
Condenser fan does not run; compressor overheats or unit shuts down
|
Condenser Fan Failure | View Details |
| – |
Display and lights work but buttons do not respond or respond intermittently
|
Keypad / Button Failure | View Details |
| – |
Display is dim, flickering, or partially unreadable
|
Display Module / Backlight Failure | View Details |
| – |
Display shows normal operation but no water is drawn from an external water line (on plumbed models)
|
Water Inlet Valve Failure | View Details |
| – |
Evaporator plate ices up excessively; thick frost buildup, ice does not release properly
|
Defrost / Harvest Failure | View Details |
| – |
Ice cubes are very small, hollow, or melt quickly in the bin
|
Improper Ice Formation / Thin Ice | View Details |
| – |
Ice cubes stick together in large clumps in the bin
|
Ice Clumping / Poor Storage Conditions | View Details |
| – |
Ice has a bad taste or odor; cloudy or discolored cubes
|
Water Quality / Contamination Issue | View Details |
| – |
Ice maker does not power on at all; no lights or display
|
No Power / Dead Unit | View Details |
| – |
Ice maker exterior becomes unusually hot to the touch
|
Overheating Cabinet / Poor Heat Rejection | View Details |
| – |
Ice maker is very noisy during operation; rattling, grinding, or buzzing sounds
|
Mechanical Noise / Vibration Issue | View Details |
| – |
Ice maker produces ice very slowly; long time between batches
|
Reduced Cooling Efficiency | View Details |
| – |
Ice maker runs but produces no ice; evaporator plate does not get cold
|
Loss of Refrigerant / Sealed System Failure | View Details |
| – |
Ice maker runs continuously and never stops even when bin is full; ice overflows
|
Ice Full Sensor Not Detecting | View Details |
| – |
Ice maker starts a cycle then stops after a few minutes without making ice
|
Cycle Interruption / Protection Trip | View Details |
| – |
Ice maker turns off by itself before bin is full; intermittent shutdown
|
Premature Ice Full Detection / Overheat Protection | View Details |
| – |
Self-clean or cleaning cycle will not start or stops immediately
|
Cleaning Cycle Control Fault | View Details |
| – |
Unit displays lights but compressor and fan cycle on and off rapidly
|
Control Board Relay Chatter / Power Regulation Issue | View Details |
| – |
Unit emits a burning or electrical smell during operation
|
Overheating Electrical Component | View Details |
| – |
Unit powers on but does not make any ice; compressor and fan never start
|
Compressor Circuit Not Engaging | View Details |
| – |
Unit trips the household breaker or GFCI when turned on
|
Electrical Short / Ground Fault | View Details |
| – |
Water leaking from bottom or sides of the ice maker onto the counter or floor
|
External Water Leak | View Details |
| – |
Water leaking inside the unit; ice basket fills with water or slushy ice
|
Internal Water Overflow / Misrouting | View Details |
No matching codes found
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