Candy Microwaves Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Microwave will not start; display works but pressing START does nothing or beeps and cancels.
Door Interlock Safety Circuit Fault
E02
Microwave stops heating shortly after start; display may show E02 and cooking time cancels.
Magnetron Overheat Protection Triggered
E03
Microwave runs (light and turntable on) but food remains cold; E03 appears on display.
Magnetron or High-Voltage Circuit Failure
E04
Microwave display shows E04 and unit will not start; sometimes accompanied by a loud hum or tripping breaker.
High-Voltage Power Supply Overcurrent
E05
Microwave stops during cooking and displays E05; may restart after cooling down.
Cavity Overheat or Temperature Sensor Error
E06
Microwave display shows E06 and the turntable does not rotate; heating may or may not occur.
Turntable Motor or Position Sensor Fault
E07
Microwave beeps and shows E07 when trying to start; grill or convection functions may still work on combi models.
Microwave Power Relay or Inverter Fault
E08
Microwave shows E08 and will not start; sometimes accompanied by erratic display or unresponsive buttons.
Low Voltage Power Supply or Control Board Error
E09
Microwave displays E09 and stops heating; fan and light may still operate.
Magnetron Current Sense Error
E10
Microwave shows E10 and beeps; door appears closed but unit refuses to start.
Door Latch Alignment or Sensor Error
E11
Microwave shows E11 and keypad or touch controls do not respond correctly.
Keypad or Touch Control Panel Error
E12
Microwave shows E12 and the display is dim, flickering, or blank while buttons may still beep.
Display Module or Backlight Power Fault
E13
Microwave shows E13 and stops; on combi models, convection or grill may still function but microwave mode fails.
Microwave Generator Protection Error
E14
On combi Candy microwaves, E14 appears when using convection or grill; fan may not run or oven overheats quickly.
Convection/Grill Temperature Sensor Fault
E15
On Candy inverter microwaves, E15 appears and the unit will not heat; fan and light may operate.
Inverter Module Overload or Communication Error
E16
Microwave shows E16 and stops; internal cooling fan may not run or runs intermittently.
Cooling Fan Feedback or Motor Fault
E17
Microwave shows E17 and stops; may be associated with steam cooking or humidity-based auto programs.
Humidity Sensor or Steam Sensor Error
E18
Microwave shows E18 and will not start; often after a power surge or outage.
EEPROM or Configuration Data Error
E20
On Candy combi microwaves, E20 appears when using convection or grill; fan may run but no heat is produced.
Convection Heater or Grill Element Circuit Fault
Symptom
Microwave clock and settings reset every time the unit is unplugged or after brief power interruptions.
Non-Volatile Memory or Backup Power Issue
Symptom
Microwave display is on but very dim or flickers; sometimes brightens when tapping the panel.
Display Backlight or Connection Issue
Symptom
Microwave display works but pressing START does nothing; sometimes a brief click is heard but no operation.
Start Circuit or Door Interlock Inhibition
Symptom
Microwave does not start at all; display is blank and no lights or sounds when door is opened.
No Power – Primary Supply or Fuse Failure
Symptom
Microwave door will not open or is very hard to open after cooking.
Door Latch or Release Mechanism Jammed
Symptom
Microwave door will not stay closed or pops open during cooking.
Door Latch Retention Failure
Symptom
Microwave emits sparks or arcing inside the cavity during cooking.
Internal Arcing in Cavity or Waveguide
Symptom
Microwave exterior (top or sides) becomes excessively hot to the touch during normal use.
Inadequate Ventilation or Cooling Failure
Symptom
Microwave fan continues to run for a long time after cooking has finished.
Cooling Fan Overrun or Stuck Relay
Symptom
Microwave has a strong burning, electrical, or plastic smell during or after use.
Overheating or Component Insulation Breakdown
Symptom
Microwave interior light does not come on when door is opened or during cooking, but unit heats normally.
Cavity Lamp Failure
Symptom
Microwave interior light, fan, and turntable run when door is closed, even without pressing START.
Stuck or Shorted Door Interlock Switch
Symptom
Microwave keypad buttons respond intermittently or require very hard presses.
Worn or Contaminated Membrane Keypad
Symptom
Microwave leaks water or condensation onto the worktop or inside the cabinet after use.
Condensation Management or Door Seal Issue
Symptom
Microwave makes loud buzzing, humming, or grinding noises during operation, louder than normal fan noise.
Abnormal Mechanical or High-Voltage Noise
Symptom
Microwave runs but does not heat food; light and turntable operate normally, no error code displayed.
No Heating – High-Voltage System Failure
Symptom
Microwave trips the household circuit breaker or RCD as soon as START is pressed.
Internal Short Circuit Under Load
Symptom
Microwave turntable does not rotate, but heating and fan appear normal.
Turntable Drive Failure
Symptom
On combi models, convection oven does not reach set temperature or cooks very slowly.
Convection Heating Performance Issue
Symptom
On combi models, grill function does not brown food; grill element glows weakly or not at all.
Grill Element Underheating
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Microwave will not start; display works but pressing START does nothing or beeps and cancels.
|
Door Interlock Safety Circuit Fault | View Details |
| E02 |
Microwave stops heating shortly after start; display may show E02 and cooking time cancels.
|
Magnetron Overheat Protection Triggered | View Details |
| E03 |
Microwave runs (light and turntable on) but food remains cold; E03 appears on display.
|
Magnetron or High-Voltage Circuit Failure | View Details |
| E04 |
Microwave display shows E04 and unit will not start; sometimes accompanied by a loud hum or tripping breaker.
|
High-Voltage Power Supply Overcurrent | View Details |
| E05 |
Microwave stops during cooking and displays E05; may restart after cooling down.
|
Cavity Overheat or Temperature Sensor Error | View Details |
| E06 |
Microwave display shows E06 and the turntable does not rotate; heating may or may not occur.
|
Turntable Motor or Position Sensor Fault | View Details |
| E07 |
Microwave beeps and shows E07 when trying to start; grill or convection functions may still work on combi models.
|
Microwave Power Relay or Inverter Fault | View Details |
| E08 |
Microwave shows E08 and will not start; sometimes accompanied by erratic display or unresponsive buttons.
|
Low Voltage Power Supply or Control Board Error | View Details |
| E09 |
Microwave displays E09 and stops heating; fan and light may still operate.
|
Magnetron Current Sense Error | View Details |
| E10 |
Microwave shows E10 and beeps; door appears closed but unit refuses to start.
|
Door Latch Alignment or Sensor Error | View Details |
| E11 |
Microwave shows E11 and keypad or touch controls do not respond correctly.
|
Keypad or Touch Control Panel Error | View Details |
| E12 |
Microwave shows E12 and the display is dim, flickering, or blank while buttons may still beep.
|
Display Module or Backlight Power Fault | View Details |
| E13 |
Microwave shows E13 and stops; on combi models, convection or grill may still function but microwave mode fails.
|
Microwave Generator Protection Error | View Details |
| E14 |
On combi Candy microwaves, E14 appears when using convection or grill; fan may not run or oven overheats quickly.
|
Convection/Grill Temperature Sensor Fault | View Details |
| E15 |
On Candy inverter microwaves, E15 appears and the unit will not heat; fan and light may operate.
|
Inverter Module Overload or Communication Error | View Details |
| E16 |
Microwave shows E16 and stops; internal cooling fan may not run or runs intermittently.
|
Cooling Fan Feedback or Motor Fault | View Details |
| E17 |
Microwave shows E17 and stops; may be associated with steam cooking or humidity-based auto programs.
|
Humidity Sensor or Steam Sensor Error | View Details |
| E18 |
Microwave shows E18 and will not start; often after a power surge or outage.
|
EEPROM or Configuration Data Error | View Details |
| E20 |
On Candy combi microwaves, E20 appears when using convection or grill; fan may run but no heat is produced.
|
Convection Heater or Grill Element Circuit Fault | View Details |
| – |
Microwave clock and settings reset every time the unit is unplugged or after brief power interruptions.
|
Non-Volatile Memory or Backup Power Issue | View Details |
| – |
Microwave display is on but very dim or flickers; sometimes brightens when tapping the panel.
|
Display Backlight or Connection Issue | View Details |
| – |
Microwave display works but pressing START does nothing; sometimes a brief click is heard but no operation.
|
Start Circuit or Door Interlock Inhibition | View Details |
| – |
Microwave does not start at all; display is blank and no lights or sounds when door is opened.
|
No Power – Primary Supply or Fuse Failure | View Details |
| – |
Microwave door will not open or is very hard to open after cooking.
|
Door Latch or Release Mechanism Jammed | View Details |
| – |
Microwave door will not stay closed or pops open during cooking.
|
Door Latch Retention Failure | View Details |
| – |
Microwave emits sparks or arcing inside the cavity during cooking.
|
Internal Arcing in Cavity or Waveguide | View Details |
| – |
Microwave exterior (top or sides) becomes excessively hot to the touch during normal use.
|
Inadequate Ventilation or Cooling Failure | View Details |
| – |
Microwave fan continues to run for a long time after cooking has finished.
|
Cooling Fan Overrun or Stuck Relay | View Details |
| – |
Microwave has a strong burning, electrical, or plastic smell during or after use.
|
Overheating or Component Insulation Breakdown | View Details |
| – |
Microwave interior light does not come on when door is opened or during cooking, but unit heats normally.
|
Cavity Lamp Failure | View Details |
| – |
Microwave interior light, fan, and turntable run when door is closed, even without pressing START.
|
Stuck or Shorted Door Interlock Switch | View Details |
| – |
Microwave keypad buttons respond intermittently or require very hard presses.
|
Worn or Contaminated Membrane Keypad | View Details |
| – |
Microwave leaks water or condensation onto the worktop or inside the cabinet after use.
|
Condensation Management or Door Seal Issue | View Details |
| – |
Microwave makes loud buzzing, humming, or grinding noises during operation, louder than normal fan noise.
|
Abnormal Mechanical or High-Voltage Noise | View Details |
| – |
Microwave runs but does not heat food; light and turntable operate normally, no error code displayed.
|
No Heating – High-Voltage System Failure | View Details |
| – |
Microwave trips the household circuit breaker or RCD as soon as START is pressed.
|
Internal Short Circuit Under Load | View Details |
| – |
Microwave turntable does not rotate, but heating and fan appear normal.
|
Turntable Drive Failure | View Details |
| – |
On combi models, convection oven does not reach set temperature or cooks very slowly.
|
Convection Heating Performance Issue | View Details |
| – |
On combi models, grill function does not brown food; grill element glows weakly or not at all.
|
Grill Element Underheating | View Details |
No matching codes found
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